topic Re: Getting an error when trying to redeem Visa Prepaid card in My account

How to register Bell Prepaid Visa

chamberland — Fri, 08 Mar 2024 17:29:08 GMT

Got a $250. reward card in the mail and have had ""0""success in activating it. I've called every phone # possible and still no success. One of the places I reached told me they have no account with BELL. Not exactly the GREAT service you advertize!

Re: GIFT REWARD CARD

BellNick — Tue, 31 Oct 2023 12:33:30 GMT

Hi there @chamberland.
Thanks for your post, and welcome to the Bell Community.
Are you referring to a Bell Pre Paid Visa® card?

If you are, check out Where can I find my registration codefor the steps on how to register your card.

Let the Community know if you need help with anything else.

Getting an error when trying to redeem Visa Prepaid card

AndrewS — Thu, 12 Jan 2023 21:28:13 GMT

Hi, I received the following email:

Great news, you can now register online to receive your $100 Visa* Prepaid Card.

Please follow these steps to redeem it:

1 Visit promoprepaidcard.bell.ca within the next 30 days.

2 Simply enter your registration code XXXXXX and your Bell order number XXXXXX when prompted.

3 Click submit and you’ll receive your card by mail within 4 to 6 weeks.

When I try to register I'm getting an error: Your request cannot be processed at this time. Please try again later.

This is happening for 2 days now, how can I redeem my Visa Prepaid card?

Re: Getting an error when trying to redeem Visa Prepaid card

BellPatricia — Sat, 14 Jan 2023 21:26:13 GMT

Hi there @AndrewS, thanks for your post and welcome to the Bell Community.
Are you still having trouble when trying to register your Bell Prepaid Visa?

If you are please check out the FAQs under I’m having difficulties using this tool. What should I do? for further assistance.

Let the Community know how everything goes.
- Patricia

Re: Getting an error when trying to redeem Visa Prepaid card

AndrewS — Sun, 15 Jan 2023 04:37:57 GMT

Hi @BellPatricia,

I was able to redeem my Bell Prepaid Visa today, thank you! The website worked this time and I should receive the card within 4-6 weeks. We can close the ticket.

Can't register my Bell Prepaid Visa

sheksmex — Thu, 16 Mar 2023 15:44:24 GMT

I just got my Bell Prepaid Visa in the mail and can't register it. I've tried about three times now and each time I get the alert: Sorry, we can't activate that card. Please try again.

I'm typing in the card number correctly. When it asks for my CCV I type in the 3-digit code (there are 2 codes on the back of mine, a 4-digit code and a 3-digit code) and it didn't work. To see if it was the 4-digit code, I tried that as well and it didn't work.

What should I do? I've tried everything to activate it online.

Re: Can't register my Bell Prepaid Visa

BellPatricia — Sat, 18 Mar 2023 18:10:02 GMT

Hey there @sheksmex, welcome to the Bell Community.

Just wanted to check in to make sure you were able to register your Bell prepaid Visa after reviewing the FAQs posted above.

Keep us posted, we're here to help if you need anything else.

- Patricia

Re: Can't register my Bell Prepaid Visa

sheksmex — Sat, 18 Mar 2023 18:30:23 GMT

Hi there!

I am all good. Seems like today I can register it :D. Thanks

Issues Registering to Receive Gift Card Promo

bbreau — Wed, 14 Feb 2024 21:56:15 GMT

I received an email with instructions on how to register online to receive my prepaid visa gift card. I clicked the link in the email and entered my registration code and order number but every time I do that an error pops up that says "Your request cannot be processed at this time. Please try again later." I am not sure what else to try to register for my prepaid gift card.

Re: Issues Registering to Receive Gift Card Promo

BellPatricia — Fri, 16 Feb 2024 19:40:28 GMT

Hi @bbreau,

Thank you for reaching out to the Bell Community 🙂

A few things you can try are clearing your cookies/caches, rebooting your equipment and you can also test a different browser to see if that makes a difference.

If you continue to have any trouble please check out the support page we posted here under the section called I’m having difficulties using this tool. What should I do?

Let the Community know if you need anything else.

- Patricia

registration visa

shubhi — Tue, 02 Apr 2024 19:59:09 GMT

hey i got a $100 prepaid visa card and i have tried activating it multiple times but its not working what should i do

Re: registration visa

BellPatricia — Thu, 04 Apr 2024 20:13:44 GMT

Good evening @shubhi, and welcome to the Bell Community 🙂

What happens when you do try to register your Gift Card?

If you are still having trouble please check out the helpful reply above where you will find a great article called Where can I find my registration code.

Let the Community know how everything works out.

- Patricia

Re: registration visa

shubhi — Thu, 04 Apr 2024 20:24:03 GMT

Hey Patricia

i tried activating the card many times as of now and it keeps saying-

“Sorry, we can't activate that card. Please try again. If you have already activated your card and created a profile, please log into view your balance, or if you have received a virtual card, go back to the email you received after the card activation and use the link provided”

I tried logging in too but it doesn’t work

Re: registration visa

BellPatricia — Sat, 06 Apr 2024 19:25:31 GMT

Good day @shubhi,

Thanks for your reply, and for clarifying.

When did you receive the Gift Card? Keep in mind that the card must be activated and used before the expiration date on card.

If you continue to have any trouble registering your card please follow the instructions in the link we posted above, under the section called 'I’m having difficulties using this tool. What should I do?'

Let the Community know if you need any more help,

- Patricia

Re: registration visa

shubhi — Mon, 08 Apr 2024 03:26:19 GMT

hey i received the card couple of weeks ago and the expiry date on the card is march 2025

Re: GIFT REWARD CARD

JPBoxer — Sun, 14 Apr 2024 23:56:30 GMT

Hello I have a 100$ prepaid visa and have been trying for months now to activate. I keep getting errors and the card expires in two months now… I have done everything everyone here has done or said everything the FAQs said everything Google and visa have said still not able to activate do I send it back for new card do I go to a bell store… how do I get what is rightfully owed to me for switching to Bell last year????

Re: GIFT REWARD CARD

WelshTerrier — Mon, 15 Apr 2024 09:45:02 GMT

Good Day & Welcome to the Bell Community Forum

Do you have an active account with Bell? Have you contacted Bell Cardholder Services?

On the back of your gift card, there normally is a toll-free number and or web site so that you can call or visit to discover your balance. The information should of also been attached with the gift card. This included how & where you can use it.

Bell Cardholder Services:

855-209-3934

Home - Bell Prepaid Center (myprepaidcenter.com)

Frequently Asked Questions - Bell Prepaid Center (myprepaidcenter.com)

If you have contacted Bell Cardholder Services, then I would contact Bell Customer Service one more time & ask to speak to a manager. If your problem is no solved with a manager, I would submit your concern to a member of the Bell Management Team.

How to resolve a concern

How to resolve your concern (bell.ca)

Take care.

Prepaid Visa Gift Card

Sanjayan Thavarajah — Mon, 06 May 2024 13:08:27 GMT

Hi there,

I received an email for the redemption of the $100 Bell Prepaid Visa Gift Card. I am trying to register on the Bell site but it's not going through. Could you please take a look?

Thank you

Re: Prepaid Visa Gift Card

Vanadiel — Mon, 06 May 2024 13:23:54 GMT

Just a word of caution: be very careful with any e-mails regarding Visa gift cards.

Make sure the e-mail is legitimately from Bell, and the website you are entering information in is indeed Bell and not a fake web site.

Always check the security certificate for the web site before doing anything: How to view security certificate with a browser

Re: Prepaid Visa Gift Card

WelshTerrier — Mon, 06 May 2024 13:41:47 GMT

This is a true peer-to-peer community space; as such, we do not have access to your account & records. I wish I could assist in helping you, but unfortunately you have provided me with little to no information to work with.

Have you reviewed the documentations & limitations that were included? If not, then I would suggest that you do so before contacting the Gift Card centre. The information is very detailed.

Should you require any further assistance please contact:

Bell Cardholder Services:

855-209-3934

Here is the web link for the Bell Prepaid Gift Card centre:

Home - Bell Prepaid Center (myprepaidcenter.com)

Let us know if you need any further assistance.

Thank you.

Take care.