topic Re: Phishing and Scam SMS - Refunds and Billing in My account

Phishing and Scam SMS - Refunds and Billing

Andy3 — Mon, 01 May 2023 20:32:26 GMT

I received this message today:

(05/01/22) (ΒеΙΙ.ΜоbіIе)

Ⅾеаг ϲuѕtоⅿег, оuг tеаⅿ һаѕ ϲоnfігⅿеԁ ⅿіѕϲаⅼϲuⅼаtіоnѕ оn ⅼаѕt ⅿоntһѕ bіlling cycle #CA64XXXX

I’m pretty sure it’s a scam. Anyone else get this?

Re: Phishing and Scam SMS

BellDRock — Thu, 18 Aug 2022 15:59:59 GMT

Hi @Andy3

This is undoubtedly a scam. Known as "smishing".

Remember, we will never send you a direct SMS regarding bill "corrections, credits etc." and will never direct you to click on a 3rd party website or send account info via SMS etc. When in doubt, always play it safe.

You can forward the smishing attempt to 7726 (SPAM), but most definitely please delete the SMS and block the number for your security.

If you suspect that you have fallen victim to a smishing scam, don’t hesitate to contact the Canadian Anti-Fraud Centreto report it.

Fraudulent Bell Payment Refund

MJSobol2022 — Fri, 14 Jan 2022 13:46:29 GMT

I am receiving the following text message on my cell phone (Android):

(Bell Payment Refund)

Complete your claim

If I open the link in a secure browser it attempts to hijack my credentials and install malware.

Bell Support Team: Please block all texts from this sender.

Thanks

Re: Phishing and Scam SMS

BellDRock — Thu, 18 Aug 2022 16:02:11 GMT

This is undoubtedly a scam. Known as "smishing".

Please forward the smishing attempt to 7726 (SPAM), delete the SMS and block the number for your security.

If you suspect that you have fallen victim to a smishing scam, don’t hesitate to contact the Canadian Anti-Fraud Centreto report it.

Re: Scam?

MJSobol2022 — Sat, 15 Jan 2022 14:50:25 GMT

I deleted and blocked the message, of course, but forgot to send it to 7726 (SPAM).

Next time, I'm sure they will try again, I will forward the attempt also.

Fraud alert!

Judie — Tue, 18 Jan 2022 16:59:12 GMT

I am getting messages from 914-226-XXXX saying Bell owes me $31.16 due to billing error? Alert! Now asking for banking info.

Re: Scam?

Stéphane — Fri, 25 Mar 2022 10:12:27 GMT

There is no point in blocking the phone number. The scammers spoof the number. If you block them you are possibly blocking a valid number. Plus it won’t do anything to stop them because they change their number all the time.

Re: Phishing and Scam SMS - Refunds and Billing

Bella1234 — Thu, 24 Oct 2024 20:56:09 GMT

I received an sms below

Re: Phishing and Scam SMS

KAG — Thu, 24 Oct 2024 20:57:40 GMT

Beware, new scam SMS.

E-Transfers

Shafe77 — Thu, 23 Mar 2023 11:58:17 GMT

I got a text saying it’s from Bell and that I was overcharged and wants me to click on the text to receive an E-Transfer of $150. Just wondering if this is actually from Bell.

Re: E-Transfers

BellDRock — Thu, 23 Mar 2023 12:21:22 GMT

This is undoubtedly a scam. Known as "smishing".

Please forward the smishing attempt to 7726 (SPAM), delete the SMS and block the number for your security.

If you suspect that you have fallen victim to a smishing scam, don’t hesitate to contact the Canadian Anti-Fraud Centre to report it.

The most important part of fraud prevention is education and awareness. Knowing about the different types of fraud, how to identify fraud attempts and what they look like, along with what to do next if you suspect fraud are key to increasing your protection.

We encourage you to check out the following articles we’ve put together to help you prepare and combat fraud:

Found those articles helpful? For further reading, check out:

Refund

Anne28 — Tue, 11 Apr 2023 05:33:21 GMT

Hi. I received a message alert saying that the BELL will gonna refund a 150$ on me for overstating my previous bill. Ang they sent me a link where i should go for the refund. I have feeling that it was a scam cause im paying the same amount every month.. and why they sent me direct message, not here in a Bell App.

Re: Phishing and Scam SMS - Refunds and Billing

GerryX — Fri, 09 Jun 2023 14:27:09 GMT

I just got this one now.

(ALERT) Bell Msg:

INTERAC e-Transfer received

BeII Mobility Inc. has sent you an INTERAC e-Transfer.

Click here to deposit $150.00

(Note: Sorry dear customer, this is a refund and compensation for your last bill that we've mistakenly overcharged.)

I would suggest a block and delete.

Re: E-Transfers

Glenmullins — Thu, 24 Oct 2024 20:59:09 GMT

Is this a scam? Anyone else get one?

Re: Phishing and Scam SMS

Bootscat — Sat, 29 Apr 2023 12:18:25 GMT

I got a similar one this morning saying I have a refund due to overcharge on last mths bill

Re: Phishing and Scam SMS

Mitchell — Fri, 09 Jun 2023 14:21:25 GMT

(Account Update) :

Valued Bell Mobility Client# : **********,

Due to a system wide data roaming usage error we issued a one-time return.

Follow the secure portal to start your refund now.

Bell Return Portal -

************************

Bell-Canada

Text received

Gen65 — Thu, 08 Jun 2023 23:04:36 GMT

I received a text message from Bell stating I am to receive a refund. Is this real or a scam?

Text Message

Darrell — Mon, 26 Jun 2023 15:22:42 GMT

I received a text message saying that I have a pending return on my account. It tells me to follow a link and I'm afraid that it may be a scam. Is this a legitimate text message from Bell Mobility?

Re: Text Message

WelshTerrier — Mon, 26 Jun 2023 15:51:58 GMT

This is undoubtedly a scam. Known as "smishing". It is just another attempt at fraud.

Remember, BELL will never send you a direct SMS regarding bill "corrections, credits etc." and will never direct you to click on a 3rd party website or send account info via SMS etc. When in doubt, always play it safe.

You can forward the smishing attempt to 7726 (SPAM), but most definitely please delete the SMS and block the number for your security.

If you suspect that you have fallen victim to a smishing scam, don’t hesitate to contact the Canadian Anti-Fraud Centre

to report it.

Better to be Safe than Sorry!

Refund Notification

Olanza — Mon, 14 Aug 2023 19:02:52 GMT

I received an email last week , ostensibly from Bell , stating that a recurring charge for the last 3 months in the amount of $135 was in area and asked me to submit refund information on a refund request form in order to process a refund to my credit card . Is this legitimate , or a hoax ?