topic Re: Eligibility for Autopay Credits in My account

Eligibility for Autopay Credits

Yogi140 — Mon, 16 Dec 2024 13:53:10 GMT

I have a quick question do my billing is already set to preauthorized payment from credit card will still get the 10 auto pay credit or i have to switch it to debit card payments?

Re: Autopay Credits

WelshTerrier — Mon, 16 Dec 2024 11:18:04 GMT

Good Day & Welcome to the Bell Community Forum.

To qualify for the autopay monthly credit of $10 per line, you must have an eligible rate plan & it must be set up for: pre-authorized debit payments.

You will receive a 31-day grace period to register for pre-authorized debit payments after adding the autopay credit in an order. If you do not set up pre-authorized debit payment within grace period, the credit will be removed.

For further detailed information, please refer to the following web link:

How to receive the Autopay credit for Bell Mobility

Take care.

Re: Autopay Credits

Yogi140 — Mon, 16 Dec 2024 19:10:44 GMT

Ol thankyou

Re: Autopay Credits

WelshTerrier — Mon, 16 Dec 2024 20:16:22 GMT

Good Day.

@Yogi140 You are more than welcome.

Take care.

Re: Eligibility for Autopay Credits

Coca-Cola_Jess — Sun, 16 Feb 2025 17:25:16 GMT

Does autopay credit only apply to mobile lines? How about internet and TV bundle?

Re: Eligibility for Autopay Credits

WelshTerrier — Sun, 16 Feb 2025 18:03:17 GMT

Good Day.

Autopay credit only applies to mobility.

To qualify for the autopay monthly credit of $10 per line, you must have an eligible rate plan & it must be set up for: pre-authorized debit payments.

For further detailed information, please refer to the following web link:

How to receive the Autopay credit for Bell Mobility

Take care.

Re: Eligibility for Autopay Credits

bomin — Fri, 28 Feb 2025 16:23:21 GMT

If this pricing plan sets up an automatic transfer, a $10 discount promotion goes in, so I set up an automatic transfer, but there was another problem, so I canceled it and set up an automatic transfer again, but the promotion doesn't work. If I cancel once, can't I apply the promotion?

Re: Eligibility for Autopay Credits

WelshTerrier — Fri, 28 Feb 2025 17:05:39 GMT

Good Day & Welcome to the Bell Community Forum.

This is a peer-to-peer website. As such, we do not have access to your account & billing information.

In order to answer your question, we would need for you to provide us with additional details.

Which mobility plan do you subscribe to?
When did you subscribe to this plan?
Is this a new plan?
Does your plan qualify for the autopay monthly credit?
Did you setup pre-authorized debit payments on MyBell within the 31-day grace period?

You will receive a 31-day grace period to register for pre-authorized debit payments after adding the autopay credit in an order. If you did not set up pre-authorized debit payment within the grace period, the credit will be removed.

You would continue receive the Autopay credit while you’re on an eligible rate plan and registered for pre-authorized debit payments. You can change bank accounts at any time without losing the credit. However, if you change your payment method to pre-authorized credit card or monthly invoice, the credit will be removed.

For further detailed information, please refer to the following web link:

How to receive the Autopay credit for Bell Mobility

Thank you posting your question.

Take care.

Re: Eligibility for Autopay Credits

5151 — Mon, 31 Mar 2025 13:37:00 GMT

Does Bell give a discount for switching Internet, tv and phone payment from pad to a credit card to pad to a bank account

Re: Eligibility for Autopay Credits

WelshTerrier — Mon, 31 Mar 2025 13:37:29 GMT

Good Day & Welcome to the bell Community Forum.

Autopay credit only applies to mobility.

Bell Mobility customers who choose an eligible rate plan and set up pre-authorized debit payments (Autopay) will receive a monthly credit of $10 per line.

To qualify for the autopay monthly credit of $10 per line, you must have an eligible rate plan & it must be set up for: pre-authorized debit payments.

For further detailed information, please refer to the following web link:

How to receive the Autopay credit for Bell Mobility

Take care.

Re: Eligibility for Autopay Credits

Tahir — Mon, 26 May 2025 12:06:09 GMT

Is there any discount for setting up the pre authorized payments?

Re: Eligibility for Autopay Credits

WelshTerrier — Mon, 26 May 2025 12:06:41 GMT

Good Day & Welcome to the bell Community Forum.

Thank you for posting your question. Bell is offering a mobility Autopay credit. Please refer to the details that I have included below.

For further detailed information, please refer to the following web link:

How to receive the Autopay credit for Bell Mobility

Take care.

Eligibility for Autopay Credits

Larus_Pacificus — Wed, 16 Jul 2025 20:25:38 GMT

Hi,

I want to start a debit pre-auth to take advantage of the $10 discount.

I don't want to share my banking details with Bell though.

Can I set up the pre-auth payment from the bank's end, like I do with many other bills I pay this way? Would it still be eligible for the $10 rebate?

Thanks,

Re: Eligibility for Autopay Credits

WelshTerrier — Thu, 17 Jul 2025 01:07:52 GMT

Good Day & Welcome to the bell Community Forum.

Thank you for posting your question. In order to qualify for the autopay monthly credit of $10 per line:

You must have an eligible rate plan & it must be set up for: pre-authorized debit payments.
You must sign up for pre-authorized debit payments by logging into MyBell and entering your bank information.
You will receive a 31-day grace period to register for pre-authorized debit payments after adding the autopay credit in an order.

For further detailed information, please refer to the following web link

How to receive the Autopay credit for Bell Mobility

Should you have any additional Autopay Credit billing questions, please contact Bell Mobility Customer Service by calling: 1 800 667-0123 or dial *611 from any Bell mobile device.

Take care.

Re: Eligibility for Autopay Credits

Younus06 — Wed, 10 Sep 2025 12:14:03 GMT

Hi, I recently signed up for a Bell plan (BYOD). The sales rep set up my pre-authorized payment, and I got an email confirming that I would receive a $10 credit. However, this credit is missing from my first bill. When I called Bell customer care, they said this credit will be applied only in the next billing cycle. I feel cheated by this misinformation.

- Is it possible for Bell to include the credit in the first bill? I mean to manually make this change and add the credit.

- If I cancel the plan now (i.e. within the 15 days), will I get my activation fee refunded?

Re: Eligibility for Autopay Credits

WelshTerrier — Wed, 10 Sep 2025 12:14:40 GMT

Good Day & Welcome to the Bell Community Forum.

This is a peer-to-peer website. As such, we do not have access to your account and billing information.

Based on the limited information that you have provided, I can only surmise, that the account was setup for pre-authorized payments prior to or at the same time as your purchase. Both enrolling and removing the pre-authorization permission has a delay of one billing cycle before coming into effect.

There is a 31-day grace period to register for pre-authorized debit payments after adding the autopay credit in an order. I will assume that you have set up pre-authorized debit payments on MyBell by entering your bank information.

Billing issues such as this cannot be handled on this website. For further information, please call Bell Customer Service billing & payments at: 1 800 667-0123 or dial *611 from any Bell mobile device.

Thank you for contacting the Bell Community Forum.

Take care.

Re: Eligibility for Autopay Credits

dan1am — Wed, 03 Dec 2025 18:49:43 GMT

I'm paying 10$ extra because of what? If I always pay on time, why don't I get the 10$ saving?

Re: Eligibility for Autopay Credits

WelshTerrier — Wed, 03 Dec 2025 21:04:15 GMT

Good Day & Welcome to the bell Community Forum.

Bell offers a wide variety of promotions to its customers from time to time. The autopay credit is only available to eligible rate plans. If you wish to take advantage of the autopay credit, you need to change your plan to an eligible one. Please refer to the following web link for the specific details associated with this promotion.

How to receive the Autopay credit for Bell Mobility

In order to qualify for the autopay monthly credit of $10 per line:

You must have an eligible rate plan & it must be set up for: pre-authorized debit payments.
You must sign up for pre-authorized debit payments by logging into MyBell and entering your bank information.
You will receive a 31-day grace period to register for pre-authorized debit payments after adding the autopay credit in an order.

Should you have any additional Autopay Credit billing questions, please contact Bell Mobility Customer Service by calling: 1 800 667-0123 or dial *611 from any Bell mobile device.

Thank you for posting your question.

Take care.

Re: Eligibility for Autopay Credits

Problems — Thu, 18 Dec 2025 22:38:32 GMT

I am trying to set up pre-authorized payments for my bell mobility bills to take advantage of the discount offer available to me. Problem: When I select my bank, details automatically populate and the “wrong account”. If I select “edit”, I can’t select the appropriate account to proceed.

What is the solution?… how do I edit the Account that is automatically populating????

Re: Eligibility for Autopay Credits

WelshTerrier — Fri, 19 Dec 2025 11:58:49 GMT

Good Day & Welcome to the Bell Community Forum.

I have included this weblink that will take you directly to the pre-authorized payment setup screen. Please open any web browser.

Select: Pre-authorized payments from your bank account
Select > Enter bank information manually.

I have also included the following step by step instructions for pre-authorized payments. Please review these steps & proceed accordingly.

Open any web browser and login to your MyBell account: My services - Bell.ca
Go to the blue My bill section & Select > Payment options.
Select > Manage pre-authorized payments.
Select > Enter bank information manually.
You are now presented with two choices. 1. Choose a bank account on file or New bank account.
Select > New bank account.
Fill in all of bank & account details & select > Next.
Follow the onscreen prompts to save and exit.

Take care.