Logged in without being prompted for Multi-factor authentication (MFA)

Aptic — Fri, 10 Jul 2026 12:23:03 GMT

I want to have MFA on my account for security purposes as currently I can login via my browser using only my email and password - which would give someone complete access to my account if they got my password. How do I set this up? I recall months ago having to respond to a text message, but now that is gone and I can get in with just a password.

Re: Logged in without being prompted for Multi-factor authentication (MFA)

BellPatricia — Fri, 10 Jul 2026 18:42:08 GMT

Good afternoon @Aptic and thank you for reaching out 🙂

You will not always have to enter a verification when you log in, as we have attempted to minimize how often the one-time verification code is requested. If unusual account activity is detected during your log in, we’ll request a one-time verification code to make sure it’s really you logging in.

To learn more about MFA check out Multi-factor authentication for MyBell

Don't hesitate to post if you have any more questions.

@BellPatricia

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Logged in without being prompted for Multi-factor authentication (MFA)

Re: Logged in without being prompted for Multi-factor authentication (MFA)