topic Re: PSA - link your Aeroplan to Bell in My account

PSA - link your Aeroplan to Bell

Bigvee-TO — Mon, 13 Jul 2026 23:34:13 GMT

Just found out that you can link your Aeroplan points to Bell. Earn a few points as you do business with Bell.

BigVee-TO

Re: PSA - link your Aeroplan to Bell

WelshTerrier — Tue, 14 Jul 2026 12:24:20 GMT

Good Day @Bigvee-TO

Thank you for bringing this to the attention of the Bell Community Forum members.

Bell - Aeroplan Points

Bell will credit your rewards directly to your loyalty program accounts when you activate eligible new services. Earn points on eligible new Bell services. Link your Bell and Aeroplan accounts just once and your Aeroplan points and any Status Qualifying Credits you may be eligible to receive will be credited as you get them.

To link your Bell and Aeroplan accounts, simply log in to your: MyBell account

Scroll down the My services page to the loyalty program section.
Have your Aeroplan number handy.
Select > Link Aeroplan account.
Follow the on-screen prompts.

Switch to Bell and Earn Aeroplan Points | Bell Mobility | Bell Canada

Take care.

PSA - link your Aeroplan to Bell

Refuge Lighthouse Y — Fri, 17 Jul 2026 13:04:02 GMT

Hi,

I saw an " OFFER" inside my BELL's app. The offer was named " TRAVEL PASS 1000 Aeroplan points".I accepted that offer the day before yesterday. Does anyone have any idea about where and how I could get my points? Thanks in advanced for your reply.

Re: PSA - link your Aeroplan to Bell

Bigvee-TO — Fri, 17 Jul 2026 13:33:57 GMT

Since this is Aeroplan points , you shall see the transaction in your Air-Canada Aeroplan app.

It takes a day or two to hit Aeroplan and you should get a transaction confirmation email to that effect.

BigVee-TO

Re: PSA - link your Aeroplan to Bell

Cooking queen — Fri, 17 Jul 2026 17:01:25 GMT

Hi. Please note the link Bell to Aeroplan link and process does not work for me. Followed instructions but once I input my aeroplan number I get a message the number or last name down match

i called Bell and they said they don’t see an issue with the account and it should work. They are pointing fingers at aeroplan. Îve been on hold with aeroplan now for an hour and still nothing. But I suspect they will tell me it’s a Bell issue since the link activation happens on the Bell site.
Had anyone had this issue?

Re: PSA - link your Aeroplan to Bell

BellPatricia — Sat, 18 Jul 2026 17:19:13 GMT

Hey there @Cooking queen

Thank you for reaching out to the Bell community.

We wanted to check in and see how everything turned out with your call to Aeroplan support. Were they able to help resolve the linking issue that you were experiencing?

Keep the community posted,

@BellPatricia

Re: PSA - link your Aeroplan to Bell

Bigvee-TO — Sat, 18 Jul 2026 20:05:25 GMT

(I am not and employee of BELL or AEROPLAN. But like you- a customer trying to help)

It doesn’t make sense that BELL has the whole AEROPLAN customer base. It makes sense to me that, when you give BELL your AEROPLAN information, they check with AEROPLAN to see if it matches. If it doesn’t, nothing BELL can do.

So I would say, double check with AEROPLAN instead of BELL.

Bigvee-TO

Re: PSA - link your Aeroplan to Bell

Cooking queen — Sat, 18 Jul 2026 23:48:47 GMT

Hi. Aeroplan person I spoke to, who was very helpful confirmed issue is not with aeroplan but Bell. She tried linking her accounts and she got the same error

Re: PSA - link your Aeroplan to Bell

Maker — Mon, 20 Jul 2026 00:48:53 GMT

Was this issue fixed . I’m facing similar issue . It says match is not good . Who should I call bell or aeroplan

Re: PSA - link your Aeroplan to Bell

Cooking queen — Mon, 20 Jul 2026 12:33:34 GMT

You should call Bell, not aeroplan. It's a Bell issue - they just don't have qualified folks working in customer service to understand. If you speak french, I suggest when you call the customer service number to indicate french as your preferred language and maybe you can get someone local who may understand the issue I will try calling today again

Re: PSA - link your Aeroplan to Bell

Cooking queen — Mon, 20 Jul 2026 12:34:17 GMT

Are you sure? It's a Bell issue.. why don't you try and let me know if you are successful, It seems i am not the only person experiencing this issue

PSA - link your Aeroplan to Bell

prabh_ — Thu, 30 Jul 2026 12:24:20 GMT

I have validated multiple times that my last name is same on Aeroplan and myBell profile, yet I continue to get an error every time I try to link them together.

Bell API returns error message: "Failed to validate the provided membershipNumber"

{ "error": "MM_AEP_2", "message": "Failed to validate the provided membershipNumber" }

I contacted Bell support representative however they seemed clueless.

PSA - link your Aeroplan to Bell

WelshTerrier — Thu, 30 Jul 2026 12:24:42 GMT

Good Day & Welcome

Thank you for contacting the Bell Community Forum.

Unfortunately, I am unable to view the images you have uploaded in your post.

I would like to assist you. In order to do so, can you please provide us with the specific issues you are having in linking your MyBell account to Aeroplan.

Have you tried restarting your browser, clearing your cache, cookies and history in your browser's settings?

Have you confirmed your account number with Aeroplan? Have you contacted Aeroplan to see if they are experiencing any system issues?

To link your Bell and Aeroplan accounts, simply log in to your: MyBell account

Scroll down the My services page to the loyalty program section.
Have your Aeroplan number handy.
Select > Link Aeroplan account.
Follow the on-screen prompts.

Switch to Bell and Earn Aeroplan Points | Bell Mobility | Bell Canada

FYI only:: Community Moderators must review and approve all uploaded images before they can be displayed. Although you can see your uploaded images that are awaiting approval, other community members who view your images can only see the ones that have been approved.

Please advise if you require further help.

Take care.