topic Re: When crossing over the border to USA with a Unlimited US to Can&US calling and text in My account

Traveling with CAN/USA plan outside of Canada

Chev31 — Thu, 06 Mar 2025 19:33:09 GMT

When crossing over the border to USA with a Unlimited US to Can&US calling and text plan. Do we need to do anything in order to receive calls or use our data plans. ??

Re: When crossing over the border to USA with a Unlimited US to Can&US calling and text

BellAntonie — Mon, 20 Dec 2021 18:54:55 GMT

Hey there @Chev31,

Welcome to the Community and great question.

We strongly suggest to confirm your plan details via your MyBell profile to ensure that it covers Roaming in the U.S.

When roaming, your phone will automatically connect to one of our partner networks. When you return to Canada, your phone will reconnect to the Bell network. In both cases, it can take up to 5 minutes to establish a connection (You may need to turn on your Roaming Cellular Data in your device. Click here for your device user-guide).

For more information on what you need to know about coverage and rates while travelling to the U.S. click here.

Re: When crossing over the border to USA with a Unlimited US to Can&US calling and text

Chev31 — Tue, 21 Dec 2021 04:00:19 GMT

With a Unlimited US to Can&US plan as stated - Roaming Charge ??

Re: When crossing over the border to USA with a Unlimited US to Can&US calling and text

BellAntonie — Thu, 16 May 2024 11:49:07 GMT

In order to assure that we are providing you with the correct information, can you elaborate on your current plan/add-ons.

Are you referring to Roam Better as shown here or you have a Unlimited Canada to U.S. minutes add-on as shown here.

Re: When crossing over the border to USA with a Unlimited US to Can&US calling and text

Chev31 — Tue, 21 Dec 2021 21:39:28 GMT

For the third time a "Unlimited US to Can&US calling and text plan"

Re: When crossing over the border to USA with a Unlimited US to Can&US calling and text

BellAntonie — Wed, 22 Dec 2021 19:03:15 GMT

Thank you @Chev31,

As the Community is a public forum we do not have direct information on your rate plan and we needed to make sure.

The moment that you have The Canada&U.S. combined rate plan, your usage will be covered and calculated the same as if you where using your services in Canada.

US roaming

MrGoWing — Sun, 06 Nov 2022 23:38:59 GMT

Does a Bell subscriber have to pay roaming in the US if he has a Canada US Unlimited Share Ultimate 2 year 60 US? Are calls and data made within the US covered by the plan?

Thanks

Long-distance fees from Canada to US when on Ultimate 40 - CAN/U.S.plan ?

Fritz — Wed, 22 Feb 2023 13:45:10 GMT

Are there any Long-distance fees from Canada to the US numbers when in Canada on Ultimate 40 - CAN/U.S.plan ?

Thinking of switching to BELL Mobility but I can't find a clear statement anywhere !! When you look at the Telus Support site it CLEARLY states :

Calling and texting with a Canada-US plan

Whether in Canada or the US, this plan includes unlimited calling, text, picture and video and messaging to phone numbers in Canada and the US.

Data on US canada plan in the US

Grace — Sat, 22 Apr 2023 00:25:09 GMT

I have a canada US plan and I am in the US. My data is not working. My data is included in the plan. Do I need to have roaming turned on? Or what other setting do I need to adjust to have access to my data?

Re: Data on US canada plan in the US

Cory_McD — Tue, 13 Jun 2023 01:09:15 GMT

It's normally best to turn roaming on when using a Can/US plan cause you are essentially roaming in the US.

Traveling in US with CAN/USA plan

Labrat — Thu, 16 May 2024 11:45:41 GMT

Changed my cell plan to unlimited Canada US talk text message with shared data. Will I still be charged roaming fees when in the US?

Re: Roaming charge?

WelshTerrier — Fri, 11 Aug 2023 18:42:18 GMT

Ultimate Share Ultimate BYOD 150US

You must be (and remain) a Canadian resident and the majority of your usage must be in Canada. Max. data usage per user may be capped at 10 GB/ billing period while in the U.S. Includes texts sent to a Canadian or U.S. phone number while in Canada and U.S., texts received while in Canada or the U.S. and excludes premium texts. While in the U.S., calls or texts to numbers that are outside of Canada and the U.S. are not included and will be billed at $1.45/min for calls and $0.15/text. Roaming outside Canada and the U.S. not included. Sending and receiving picture or video messaging in the U.S. and Push-to-Talk services use data from your rate plan.

Re: When crossing over the border to USA with a Unlimited US to Can&US calling and text

Beverly — Wed, 16 Aug 2023 18:07:44 GMT

So, with the Unlimited 150 Can/US plan are there additional charges while using my data, calling to Canada or US, or sending texts? On chat I was told there would be significant data charges. Is this true?

Travel to USA

Code — Thu, 12 Oct 2023 00:47:31 GMT

Hi , I have the unlimited can/us plan. Just curious how the data and roaming works while I’m traveling in the United States.

Travel to USA with a Unlimited US to Can & US calling and text plan

JuanK — Tue, 20 Feb 2024 13:11:40 GMT

I will be in the States for several weeks beginning in March. I have a roaming option that is included in my phone plan. Does that mean that I can use my phone without adding a travel package while in the States?

Re: Travelling to United States

BellKris — Tue, 20 Feb 2024 12:55:25 GMT

Hi there, @JuanK. Welcome to the Bell Community, and thanks for your post.

If you have a Canada/US monthly plan or have Roam Better already enabled as a feature attached to your plan, then yes, you'll be able to roam without any issue in the US.

Do bear in mind that the former will not result in any charges, as all usage will be zero rated as part of your plan. If you otherwise do not have a Canada/US plan and only have Roam Better enabled, you will see regular daily roaming charges for each day of active usage.

If you're unsure as to what kind of plan you have, you can double check by logging into MyBell and going to Manage My Plan

Otherwise, you can take a look at our page on Roam Better for more details.

Let us know if you have any further questions.

Long distance calling

Travel-Guy — Thu, 22 Feb 2024 19:52:04 GMT

Does the '2yr Ultimate USMX 150GB' plan cover me in the U.S? For example when I am in the U.S can I call within the U.S without roaming charges and can I call long distance to Canada from the U.S?

Re: Long distance calling

dks — Thu, 22 Feb 2024 20:41:38 GMT

It would appear that you can. See footnote #9 on the link below.

Subscriber must be (and remain) a Canadian resident and the majority of your usage must be in Canada. Max. data usage per user may be capped at 10 GB/ billing period while in the U.S. and Mexico. Includes texts sent to a Canadian, U.S., or Mexican phone number while in Canada, U.S. and Mexico, texts received while in Canada, the U.S., and Mexico and excludes premium texts. While in the U.S. and Mexico, calls to numbers that are outside of Canada, the U.S. and Mexico are not included and will be billed at $1.45/min. Roaming outside Canada, the U.S., and Mexico is not included. Sending and receiving picture or video messaging in the U.S. and Mexico and Push-to-Talk services use data from your rate plan.

https://www.bell.ca/Mobility/Cell_phone_plans/Unlimited-plans/Mobility_only.tab

Re: Long distance calling

Travel-Guy — Thu, 22 Feb 2024 21:10:31 GMT

Thanks. That's what I was hoping for. 🙂

US Data share and Roaming

Bobross — Fri, 15 Mar 2024 14:01:13 GMT

I have US data share. Can I roam in the states for free?