topic Re: Copy of my contract in My account

Contract duration - Mobility

LN70 — Mon, 13 Jan 2025 18:48:05 GMT

Where in the app do you find the time left in your contract?

Re: Contract duration

BellAntonie — Fri, 26 Aug 2022 14:32:03 GMT

Hey there @LN70,

Welcome to the Community and thanks for your post.

There are a few different ways to locate your mobility agreement details.

Via the app you can select the profile icon on the top right > Profile > Profile - Services (select the number in question) > View my service agreements.

You can also access your agreement via My Agreement

Agreement term ending

Lolofergie72 — Fri, 30 Sep 2022 12:51:47 GMT

Where can you find up when your contract is up??

Phone charges

Mrjmwdbrn — Tue, 25 Oct 2022 19:50:01 GMT

received my bill

both my and my husbands phones have completed 2 year plan yet both have been charged. My message says you’ve finished paying for your device so you can upgrade now. My husbands says you can upgrade anytime.

yet I was charged a monthly device payment of 47.29 and my husband was charged 52.08. Yikes thought I’d finally finished these monthly payments!

why?

hoping you can help me

Phone payments

DrewTunney — Thu, 10 Nov 2022 14:11:29 GMT

How do I find out how much money I have left to pay off on my phone. Can I find it on the bell app?

thanks.

Contract

KonaPel — Sun, 21 May 2023 11:31:31 GMT

How much does it cost to break a bell mobility contract?

Bell mobility

janna33 — Wed, 19 Jul 2023 11:24:12 GMT

Wondering when I am done paying for my hardware charges?

iPad

JayneAlien — Fri, 01 Sep 2023 17:44:16 GMT

Does anyone know where I can find out if my device is fully paid for?

Re: iPad

WelshTerrier — Fri, 01 Sep 2023 18:17:22 GMT

I assume you purchase it through Bell? Did you check your mobility agreement for the specific details?

There are a few different ways to locate your mobility agreement details.

On the MyBell app you can select the Profile icon on the top right > Profile > Profile - Services (select the number in question) > View my service agreements.

You can also do the same by logging in to MyBell using your web browser.

You can also access your agreement via My Agreement

toll payout amount of both cell phones accounts

Joell — Tue, 12 Sep 2023 18:29:21 GMT

Looking for the toll payout amount of both cell phones accounts.

Balance on my two year contract

Deb42 — Thu, 14 Sep 2023 12:59:23 GMT

How to find out the balance on my two year contract?

Re: How to find out the balance on my two year contract?

WelshTerrier — Thu, 14 Sep 2023 06:21:54 GMT

In MyBell

Log in to MyBell.
Select My services at the top of the page, then select your Bell Mobility device from the list.
Select More about my device to view your device information, including the remaining balance and commitment details.

On your Mobility bill

“Current charges” section: details your monthly device charge (excluding tax) as per your Bell SmartPay agreement.
“For your information” section: Your Device Details highlights your Bell SmartPay device balance and remaining months.

Device: the device purchased on Bell SmartPay.
Remaining balance: device purchase amount remaining.
Term: total number of months in your Bell SmartPay agreement (the example above shows 24 months).
Term remaining: number of months remaining in your Bell SmartPay agreement (the example above shows 23 months remaining out of 24 months).

Copy of my contract

Payton — Tue, 26 Sep 2023 11:48:48 GMT

I need a copy of my contract for I phone 14 please

Re: Copy of my contract

WelshTerrier — Tue, 26 Sep 2023 12:23:44 GMT

Mobility Agreement

You need to Login to MyBell using a Web browser. Once you are logged in you should be able to see all of your services that are connected to MyBell on the main page! E.g. Mobile, TV, Internet Home phone.....

There are two method from the main MyBell home page to reach your MyBell profile. In either case, you need to be able to sign in using a web browser!

If you do not see your mobile number & account, then it is not connected to MyBell. If you do see it listed on the left side of the screen, then on the top right corner of the main MyBell screen, you will see your name. You can select & scroll down per my instructions or once again on the MyBell main screen, in the blue area you will see My Profile with a downward arrow. > Select this & scroll down to MyBell profile > Select this & follow my instructions.

Instructions

Your mobile agreement is located in MyBell > My Profile > Service profiles > Mobile > View Bell mobility agreements. (Top right side of page below your mobile number.)

You can view, download, or print your agreement from here.

How do I get the balance on my finance devices

Handsome1 — Fri, 06 Oct 2023 12:16:30 GMT

How do I get the balance on my finance devices

financed phone, with return of phone

K9loyalty — Thu, 28 Dec 2023 16:37:20 GMT

Upgrade my device

Could someone help me understand what exactly I pay to completely pay off my phone, that I finaced, as seen below I copied and pasted my device balance.....I plan top return my phone in working order so I dont have to pay the phone out to keep.

You can upgrade to a new device anytime by paying:

Your Financed Amount Balance of $111.74, and
Your remaining Device savings credit (agreement credit) balance of $129.71

More info

Your Financed Amount Balance will be $0 as of Nov. 07, 2024.

Plus, trade in your device and get up to $300 towards a new one. Learn more

Re: financed phone, with return of phone

WelshTerrier — Thu, 28 Dec 2023 17:53:24 GMT

Based solely on the information you have supplied, your outstanding device balance is $111.74. Without seeing your mobility bill, this is what is left for you to pay off. It does not include any early cancellation fees or device return charges.

You can see your current device balance in MyBell > My Services > Bell Mobility device > Select More about my device > Select Learn more.

II have included this web link to best assist you:

Bell SmartPay

What is Bell SmartPay? : How do I check my device balance?

Take care.

Re: Contract duration

Joywhite — Sat, 17 Aug 2024 20:55:43 GMT

Where to find my contract?

Re: Contract duration

WelshTerrier — Sun, 18 Aug 2024 01:13:29 GMT

Good Day & Welcome to the Bell Community Forum.

You will need to sign in to you MyBell account using a web browser.

Your mobile agreement is located in MyBell > My Profile > Service profiles > Mobile > View my Bell mobility agreements. (Top right side of page below your mobile number.)

You can view, download, or print your agreement from here.

If you wish to also see your current device balance, log in to your MyBell account. Select > My Services > Bell Mobility device > Select More about my device > Select Learn more.

Take care.

Where to locate the date when our plan ended ? in our account

lale — Mon, 13 Jan 2025 18:42:00 GMT

I had trouble locating my service plan in my account. I just want to know the exact date so that i know when can i upgrade . But i could’nt find it through my account or profile .