topic Re: Account number for home internet in My account

Account number for home internet

Fawad — Mon, 20 Nov 2023 12:52:26 GMT

Hi,

I created my bell profile for home internet , but account number I was provided by bell is not working, bell internet was installed yesterday

Re: Account number for home internet

WelshTerrier — Mon, 20 Nov 2023 13:40:57 GMT

Your Internet User ID: (looks like: b1xxxxxx)

I have attached a Bell web link that will assist you in setting up your Internet on your MyBell profile.

Registration - Bell.ca

You can also register using the personalized link that was sent to you when you ordered or activated your service. That link is only valid for 60 days.

If you still require further assistance, you should contact Bell Internet by calling: 1 844 310-SURF (7873)

Re: Account number for home internet

Fawad — Thu, 23 Nov 2023 09:53:58 GMT

When I put that ID in place of account number it won’t take it and won’t go to the next page ,

Re: Account number for home internet

WelshTerrier — Thu, 23 Nov 2023 13:10:20 GMT

Your Fibe Internet service / account is installed & working? Do you have any other Bell services? If so, have you set up a MyBell account with any other Bell services? Do you have a Bell paper bill? If so, there will be an account number on it. If you have no billing information what so ever, or what you have is not correct then you should call Bell Customer service billing & orders at: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device. They will verify & provide you with account information.

How to create or change a My Bell profile : Changing a My Bell profile email address

Have you checked your email to see if you received a message with a link from Bell?

Did you view the Registration link I provided? Did you check the examples on the right side in terms of "What numbers you can use?" Registration - Bell.ca

Have you tried calling the support number that I provided earlier? Bell Internet: 1 844 310-SURF (7873)

I am not sure what else I can offer up to you as a suggestion to solving your problem, other than contacting the support line once you have the appropriate account details?

Re: Account number for home internet

BellNick — Thu, 23 Nov 2023 22:49:30 GMT

Hi there @Fawad
Thank you for your post and welcome to the Community.
Sometimes it can take 5-7 business days for your account number to be generated fully, which may be why you were unable to link it to your MyBell. Do you have access to your 9 digit account number (it would start with either a 1 or a 2)?
Looking forward to hearing back.

Re: Account number for home internet

Necromancer — Mon, 29 Dec 2025 15:03:45 GMT

Where can I locate this number on my bill??? Or in the app??

Re: Account number for home internet

WelshTerrier — Mon, 29 Dec 2025 15:03:59 GMT

Good Day & Welcome.

To view your Bell Internet Service account details, login to your MyBell account using any web browser. At the top of the My services page, select > My profile. Select > MyBell. Scroll down My profile. Select > Services. All of your Bell services & account information is listed on the right side of the page.

Take care.