topic SCAM ALERT - Received a call posing as Bell Smart Home in My account

SCAM ALERT - Received a call posing as Bell Smart Home

STreadwell — Tue, 19 Dec 2023 12:08:19 GMT

Received a call from a person posing as Bell smart home security, caller ID was bell Canada number was 800 *** ****. They told me by system was in failure and they needs my password to continue to book an appointment. I was suspicious and did not provide it. (there were no errors on my security panel. The scam is convincing they called back a second time and they are pushing hard to get the info. Be careful!

Re: SCAM ALERT - Received a call posing as Bell Smart Home

BellPatricia — Tue, 19 Dec 2023 17:00:32 GMT

Good afternoon @STreadwell,

Welcome to the Bell Community, and thank you very much for sharing.

You are definitely right to be suspicious. Bell will never call and ask you for any personal information such as a password.

For some helpful information on what to do if you suspect fraud check out this great How To: Do you suspect fraud? What to do next

Have a nice day 🙂

- Patricia