topic Update payment info in My account

Change credit card payment info

gloriadi — Thu, 06 Jul 2023 11:17:48 GMT

change payment for my plan as my visa card was compromised

Re: Change payment info

BellAntonie — Thu, 08 Dec 2022 19:35:30 GMT

Welcome to the Community and thanks for your post.

We have a great support article titled How to pay my mobile phone bill on Bell.ca that will help you with the steps on how to update your credit card in MyBell.

Let the Community know if you have more questions.

I don’t want to save my credit card

Satishkay — Sat, 30 Sep 2023 20:10:38 GMT

I don’t want to save my credit card

Re: I don’t want to save my credit card

AlexS — Sat, 30 Sep 2023 23:50:03 GMT

You can delete it from MyBell profile.

Re: Change payment info

PCC — Mon, 16 Oct 2023 14:01:42 GMT

I read the above and I still cannot figure out how to change my Visa number. Why is it so difficult to do this? Most businesses make it super easy to navigate to the payment options. Where is the change payment method. You have a change Visa "because my credit card has been compromised'. What if you just want to change it and your credit card has not been compromised?

Re: Change payment info

BellKris — Tue, 06 Feb 2024 14:47:52 GMT

Hi there, @PCC. Welcome to the Bell Community.

Depending on how you're using your credit card to make payments, you'll want to look at one of the two following support articles.

If you're using your credit card to make one time payments, take a look at How to add or delete credit cards in the MyBell app
If you have a pre-authorized payment agreement for your credit card, take a look at How to pay my bill, select Pre-authorized credit card plan, and scroll down Make changes using the MyBell app on your mobile device.

Give those a look, and let us know if we can be of any further assistance.

Re: Change credit card payment info

Steve2 — Fri, 03 Nov 2023 13:16:46 GMT

Change my credit card number

Re: Change credit card payment info

WelshTerrier — Fri, 03 Nov 2023 13:46:31 GMT

It is unfortunate that your credit card has been scammed.

I have included the following two links that you can view on your web browser that will provide you with details on how to add, change or delete your credit card.

Depending on how you're using your credit to make payments, you will need to make these changes in MyBell

If you're using your credit card to make one time payments, take a look at How to Add or Delete a Credit Card Payment : My Bell app: How to add or delete saved credit cards
If you have a pre-authorized payment agreement for your credit card, take a look at: How to pay my mobile phone bill : Pre-authorized credit card plan (bell.ca) Select > Pre-authorized credit card plan, and scroll down Make changes using the MyBell app on your mobile device.

Take care....If you need any further assistance, please reach out once again to the Bell Community Forum.

Re: Change credit card payment info

Caspian — Tue, 21 Nov 2023 16:43:05 GMT

Hello I would like to change my payment metod

Re: Change credit card payment info

WelshTerrier — Tue, 21 Nov 2023 17:44:59 GMT

I have included the following link to assist you in deciding your method of bill payment.

If you have already set up Pre-authorized payments on MyBell, you can add, change, or delete them from this location. Open up your web browser & just go to MyBell if you wish to make any payments changes.

You can also select to Make One time payments in MyBell.

There are various other payment options included on the following web site:

Paying my bill online

Paying my bill online (bell.ca)

Re: Visa card number

squid — Wed, 20 Dec 2023 05:11:30 GMT

I need to change my credit card number

Re: Visa card number

WelshTerrier — Wed, 20 Dec 2023 11:01:55 GMT

I have included the following two links that you can view on your web browser that will provide you with details on how to add, change or delete your credit card. You will need to make these changes in MyBell.

If you're using your credit card to make one time payments, take a look at How to Add or Delete a Credit Card Payment : My Bell app: How to add or delete saved credit cards
If you have a pre-authorized payment agreement for your credit card, take a look at: How to pay my mobile phone bill : Pre-authorized credit card plan (bell.ca) Select > Pre-authorized credit card plan, and scroll down Make changes using the MyBell app on your mobile device.

Take care....If you need any further assistance, please reach out once again to the Bell Community Forum.

Update payment info

Lovrerboy1 — Sun, 07 Jan 2024 12:33:57 GMT

How to change my credit card information so I can make prep authorized payments?

Re: How to change my credit card information so I can make prep authorized payments?

WelshTerrier — Sun, 07 Jan 2024 11:44:03 GMT

You will need to set up setup One Bill Pre-authorized payment on MyBell.

To set this up,, simply login to MYBell > Select Pre-authorized payment in the One Bill section. > Choose your Method of payment, ie.Bank or Credit card. In your case > Select Credit card > Fill in all of the information fields. > Select Accept terms & condiitions at the bottom of the screen. Once you have completed this, you will never miss a scheduled payment. Your One Bill will be automatically charged to your credit card every month.

I have included the following to assist in answering any further questions that you might have you.

Billing and Payments

My Account & Billing - Bell Residential services

Note: Depending on the timing of your next billing & when you set up your Pre-authorized payment, you may need to make a one time payment as you are doing today. Should an overpayment occur because of this, your overpayment would be applied & credited to your next bill.

If you need any further assistance please let us know on the Bell Community Forum. Take care.

Update expired Credit Card info

doda865 — Mon, 15 Jan 2024 12:40:28 GMT

Last week I was given a phone number to talk to a real live person at Bell. Now this seems to be impossible. The site no longer gives this information. I want to change my expired Visa info AND I just added data to my plan and within 2 minutes it has already taken 104 MB for images in 2 texts. This is supposed to be free on my plan. I want to talk to a real person.

Re: talk to a live person

AlexS — Mon, 15 Jan 2024 03:43:03 GMT

For Visa, you should be able to change by logging into your mybell acct. under profile section.

For live person, try the live online chat before 12 am est.

Change credit card payment info

mario choufani — Wed, 10 Jul 2024 14:55:21 GMT

change my card payment information

Re: Change credit card payment info

WelshTerrier — Wed, 10 Jul 2024 16:05:23 GMT

Good Day & Welcome to the Bell Community Forum.

If you login to your MyBell account with any web browser, Select > Pre-authorized payment in the One Bill section. You can update your method of payment. ie. Bank or Credit card. In your case. Select > Update credit card. Fill in all of the information fields. Select > Accept terms & condiitions at the bottom of the screen.

If you're using your credit card to make one time payments, take a look at How to Add or Delete a Credit Card Payment : My Bell app: How to add or delete saved credit cards
If you have a pre-authorized payment agreement for your credit card, take a look at: How to pay my mobile phone bill : Pre-authorized credit card plan (bell.ca) Select > Pre-authorized credit card plan, and scroll down Make changes using the MyBell app on your mobile device.

If you need any further assistance, please reach out once again.

Take care.

Card replacement

David0 — Wed, 25 Sep 2024 13:35:04 GMT

How do I replace my card for payments?

Re: Card replacement

BellPatricia — Thu, 26 Sep 2024 15:08:37 GMT

Good day @David
Thank you for reaching out to the Bell Community 🙂

For steps on how to update your Pre-authorized payment info in MyBell check out @WelshTerrier's Helpful reply

Let the Community know if you have any other questions.

@BellPatricia