topic Restore service: Seasonal Suspension in My account

Restore service: Seasonal Suspension

ljubasimovic — Fri, 28 Oct 2022 13:23:16 GMT

WE WERE ON SEASONAL SERVICE FOR FOUR MONTHS. YOU WERE SUPPOSED TO RESTORE OUR REGULAR SERVICE ON APRIL 11TH. I EVEN CALLED YOU TO REMIND YOU ABOUT IT. WE ARE AT HOME NOW AND WE STILL DON'T HAVE ANY SERVICE RESTORED-BUNDLE SERVICE.

WHAT KIND OF SERVICE IS THAT?

Re: RESTORE OUR REGULAR SERVICE

ZaneP — Thu, 14 Apr 2022 20:58:50 GMT

I don't work for Bell, but...did you call them again? 1-866-310-2355

Or you can do this, at the Temporary Service suspension site:

Try the middle one.

(And maybe stop using ALL-CAPS 😉)

Re: RESTORE OUR REGULAR SERVICE

AlexS — Sun, 17 Apr 2022 23:44:15 GMT

U might get a prorated refund afterwards.

Restore service: Seasonal Suspension

Nuno — Mon, 17 Jun 2024 12:37:27 GMT

I can’t activate my phone. I was on holidays in Europe and just got back. I temporarily suspended my account until I got back. Now I can’t reactivate it. Won’t let me make any phone calls to speak with anyone at Bell

Re: Can’t reactivate my phone

WelshTerrier — Tue, 26 Sep 2023 21:54:54 GMT

You will need to call Bell Mobility to remove your temporary suspension.

Call Bell Mobility at: 1 800 667-0123 or dial *611 from any Bell mobile device

How do I restart bell services that are suspended?

User9273 — Sun, 08 Oct 2023 16:48:08 GMT

How do I restart bell services that are suspended?

Re: How do I restart bell services that are suspended?

WelshTerrier — Sun, 08 Oct 2023 11:03:21 GMT

To change or remove a temporary service suspension, you can do this by logging in to MyBell.

In MyBell you can reactivate your services by> Selecting the Quick Link > Temporary service suspension on the My Services page or by following the link & instructions below:

Update a temporary service suspension

Select Change or Cancel depending on the action you would like to take.

If you are changing your suspension, select your new end date.

Select Continue.
Validate that the information on the page is correct and select Submit.

If you cancelled your suspension, allow some time for your services to be reactivated:

TV service will resume within 48 hours.
Internet and Home phone will resume within 24 hours.

Note: Plug in your satellite TV receivers one day before your scheduled reactivation (if you didn’t leave them plugged in) so that they can communicate with the service reactivation system. If your channels don’t return after you reactivated your service, try to synchronize your programming.

Cancel suspension

Tv1 — Fri, 22 Dec 2023 02:49:21 GMT

I suspended my service from December 28 to March 31. My wife has taken sick and I can’t leave our home. I can’t locate my suspension and trying to communicate on live chat doesn’t work on my iPhone. How can I cancel this suspension?

Re: Cancel suspension

AlexS — Fri, 22 Dec 2023 06:59:41 GMT

If she’s able to give permission or you are the co-owner, call Bell.

Re: Cancel suspension

dks — Fri, 22 Dec 2023 17:33:56 GMT

Using the same credentials (name & password) you use to log in to the forum, you can log into the Bell web page. From there you should be able to cancel the temporary service suspension. If that does not work, call 310-BELL (2355).

Re: Cancel suspension

WelshTerrier — Fri, 22 Dec 2023 18:51:19 GMT

To change the start or end date of a suspension for your Bell Mobility service that you have already requested, please call Bell Customer Service: Billing & orders - Mobility: 1 800 667-0123 or dial *611 from any Bell mobile device.

M - F: 8:00am - 9:00pm | Weekends: 9:00am - 6:00pm

Thank you for reaching out to the Bell Community Forum.

Take care.

How To cancel temporary suspension ?

Sagan — Fri, 01 Mar 2024 04:50:23 GMT

How to cancel temporary suspension from my sim

Re: How To cancel temporary suspension ?

WelshTerrier — Fri, 01 Mar 2024 11:10:52 GMT

Good day!

To remove, end or cancel, a temporary suspension from your monthly Bell Mobility service, please call Bell Mobility at: 1 800 667-0123 or *611 from any Bell mobile device. (This does not apply to prepaid service.)

Take care.

Restore services

DiBes — Sun, 24 Mar 2024 13:38:25 GMT

How do I restore services after a temporary seasonal suspension?

Re: Restore service: Seasonal Suspension

DiBes — Sun, 24 Mar 2024 13:51:21 GMT

Thank you so much.

Re: Restore services

WelshTerrier — Sun, 24 Mar 2024 16:02:37 GMT

To change or remove a temporary service suspension for all of your other residential services, you can also do this by logging in to MyBell.

In MyBell you can reactivate your services by> Selecting the Quick Link > Temporary service suspension on the My Services page or by following the link & instructions below:

Update a temporary service suspension

Select Change or Cancel depending on the action you would like to take.

If you are changing your suspension, select your new end date.

Select Continue.
Validate that the information on the page is correct and select Submit.

If you cancelled your suspension, allow some time for your services to be reactivated:

TV service will resume within 48 hours.
Internet and Home phone will resume within 24 hours.

M - F: 8:00am - 9:00pm | Weekends: 9:00am - 6:00pm

Thank you for reaching out to the Bell Community Forum.

Take care.

Remove Seasonal Suspension

Phil3 — Sun, 12 May 2024 00:59:27 GMT

Jusr wondering how to remove a seasonal suspension of satellite tv service?

Re: Remove Seasonal Suspension

WelshTerrier — Sun, 12 May 2024 08:56:03 GMT

Good Day.
To change or remove a temporary service suspension, you can do this by logging in to MyBell.

In MyBell you can reactivate your services by> Selecting the Quick Link > Temporary service suspension on the My Services page or by following the link & instructions below:

Update a temporary service suspension

Select Change or Cancel depending on the action you would like to take.

If you are changing your suspension, select your new end date.

Select Continue.
Validate that the information on the page is correct and select Submit.

If you cancelled your suspension, allow some time for your services to be reactivated:

TV service will resume within 48 hours.
Internet and Home phone will resume within 24 hours.

Take care.

Restore service: Seasonal Suspension

GRF163 — Thu, 19 Dec 2024 15:21:35 GMT

So I had my TV and Internet suspendered while away. We returned yesterday. The Internet was working right away.

The Bell Satellite was another story, and I rebooted both receivers many times and left lots of time and could not get my channels. Today 24 hours later finally they are there.

This is very frustrating and so I looked at MyAccount only to get the message that my services were under suspension until I paid $ 0.00. Why??

Re: Message on My account

BellPatricia — Fri, 20 Dec 2024 21:17:17 GMT

Hey there @GRF163

Welcome to the Bell Community.

Typically, your services will be activated by midnight on the scheduled reactivation date. If circumstances change and you request to have the services activated earlier that the previously scheduled date, it can take up to 24 hours. Is everything working properly now?

Keep the Community posted, we are here for you if you need any more help.

@BellPatricia