topic Re: Great Service in My account

How do I leave a review for a great employee?

Kosta — Tue, 24 Jan 2023 23:45:58 GMT

Hello,

Your employee Krista from Ontario was super helpful. I was in a rush to get to work and I forgot to ask if there is anyway I can leave of a review for her. She was very informative, understanding and kind. I really appreciate all her help and hope she gets to see this somehow.

Best regards,

Kosta

Re: How do I leave a review for a great employee?

BellPatricia — Thu, 26 Jan 2023 21:02:30 GMT

Hi there @Kosta. Welcome to the Bell Community 🙂

Thanks so much for taking the time to leave this feedback. We're really glad to hear you have a great experience.

We want to pass this kudos along, and have sent you a private message so we can get some information.

Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

- Patriica

Complimenting a technician

Sierra — Thu, 02 Feb 2023 17:42:18 GMT

I want to compliment a great Technician who came to my apartment in Barrie Ontario and fixed my Home phone and Fibe service. He was very competent polite and completed the job so expertly with such excellent customer service and expertise! Everything was fixed and he provided me tips if anything may happen to do online with my services! His name is Brett and he’s one of the best! Thank you Bell for hiring and sending Brett because he really knows what he’s doing!

Re: Complimenting a technician

BellPatricia — Sat, 04 Feb 2023 14:38:22 GMT

Hi there @Sierra. Welcome to the Bell Community 🙂
We're very glad to hear about the wonderful experience that you had with Brett, and appreciate you leaving this feedback.

Have a nice weekend.

- Patricia

How do I leave kudos for a very helpful Bell Canada service representative?

Wayne_B — Sun, 07 Apr 2024 23:37:26 GMT

Hello,

I did post a general positive evaluation for the really great service I received at the Bell store in the Holt Renfrew Centre in Toronto on Saturday April 6, 2024. However, I neglected to provide the name of the representative who gave me such terrific service. It was a gentleman by the name of Rick Yu. Can you please ensure that he is properly commended for making my transition from a land line to mobile service such a pleasant and enjoyable experience? He is super knowledgeable, personable and obviously a person with manager-level abilities. Bell needs people like that. I would be grateful if you could pass along my commendation to the appropriate person.

Thank you.

Wayne Berry

Re: How do I leave kudos for a very helpful Bell Canada service representative?

WelshTerrier — Mon, 08 Apr 2024 10:06:39 GMT

Good Day & Welcome to the Bell Community Forum.

Thank you for acknowledging someone who made your day & is trying to please & satisfy his customers. Too often we hear the opposite on this forum. It is refreshing to hear the positive side as well.

Take care.

Re: How do I leave kudos for a very helpful Bell Canada service representative?

BellAntonie — Tue, 09 Apr 2024 19:44:13 GMT

Hey there @Wayne_B ,

Welcome to the Community and thanks for your post.

Like @WelshTerrier said, we love hearing positive feedback for the great work our representatives are doing and you can rest assured that we have forwarded your comments to the appropriate team.

Thank you for your contribution to the Community and for making it a pleasant place to visit.

Kudos to Bell Mobility Employees for EXEMPLARY customer service.

Happy Vibes — Wed, 24 Apr 2024 22:14:03 GMT

How do you leave positive reviews. Or let the powers that be at Bell know you have received EXCELLENT customer service? I just got my first cell phone ever with Bell Mobility. So happy and got a great deal and promo. The customer service I received from James at Bell Mobility Customer service was fantastic!!!! I don't know his last name. But he is located in the Philippines. Also in my local area Amber in the Kootenays is the customer service rep I would like to see recognized. Both of them. How do I follow up with Bell? Would love to hear back from a higher up at Bell Mobility Services who could help me accomplish this. So many times people have their complaints. I would like to say thank you to Amber for exceptional customer service. I had been thinking about getting a cell phone for awhile. Every time it seemed like a lot of hoops to jump through and no real answers that were helpful. Amber is the first person who explained what I needed to do and got me set up. So I am very happy about that. That made the difference from all of the others at different places I talked to. Amber's customer service is exceptional. She deserves to be recognized. How do I go about doing this? Leaving a review? Also having these exceptional Bell Customer Service people recognized. Amber and James. Thanks. 🙂

Re: Kudos to Bell Mobility Employees for EXEMPLARY customer service.

BellAntonie — Fri, 26 Apr 2024 20:13:56 GMT

Hey there @Happy Vibes ,

Welcome to the Community and thanks for your post.

We love hearing positive feedback and we will be happy to forward your recognition to the correct team. In order to do so, we will need a few details and have sent you a private message.

Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Employee kudos

CharlieXr — Sat, 11 May 2024 13:35:35 GMT

Good afternoon,

I would like to thank the excellent service I received today from Moe.

He was patient, understanding, very professional, provided the relevant contact information (which I had unsuccessfully attempted to get) and ensured the account was transferred.

Many thanks!

Re: Employee kudos

WelshTerrier — Sat, 11 May 2024 02:55:35 GMT

Thank you for sharing this with the Bell Community Forum. It is just as important to recognize positive feedback as well as the negative. It is very apparent that Moe went above & beyond in delighting you in meeting your service needs.

Take care.

Re: Employee kudos

BellPatricia — Sat, 11 May 2024 15:36:32 GMT

Good day @CharlieXr,

Welcome to the Bell Community 🙂

We are very pleased to hear about your positive experience, and we will be sure to pass this Kudos along to Moe.

The Community is here to help if you need anything else.

Have a nice weekend.

- Patricia

Re: How do I leave a review for a great employee?

Dis guy — Tue, 14 May 2024 02:33:16 GMT

I would also like to leave a good review but can’t find a place to do so. The employees name is Ronjay

Re: How do I leave a review for a great employee?

HandinHand — Thu, 16 May 2024 13:51:58 GMT

I want to recognize the excellent customer service received from Kurt (ID Code*****) on Saturday May 10th. I contacted Bell on behalf of my 80 year old aunt with her MYBELL phone and cable issues. Not only was Kurt patient, courteous, and respectful but he recognized it was necessary to simplify and repeat information for her benefit. The call lasted an hour or more but my aunt was extremely happy and well informed when it was over. Kudos to Kurt from a very grateful niece

Re: Where can I acknowledge excellent service

WelshTerrier — Thu, 16 May 2024 11:51:54 GMT

Good Day & Welcome to the Bell Community Forum.

Thank you for taking the time to share this information with the community. It is nice to hear positive feedback. One of the moderators will pick this posting up and pass it on to Kurt & his team.

Thank you once again.

Take care.

Re: How do I leave a review for a great employee?

BellNick — Thu, 16 May 2024 15:18:11 GMT

Hi there @Dis guy
Thank you for your post and welcome to the Community.
We're glad to hear you had a good experience with Ronjay. We'd love to pass along your feedback and have sent you a private message to gather some information.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

Re: How do I leave a review for a great employee?

BellNick — Thu, 16 May 2024 15:19:37 GMT

Hi there @HandinHand
Thank you for your post and welcome to the Community.
We're very glad to hear about Kurt and would like to have the feedback sent off. We've sent you a private message to gather some more info.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

Employee Kudos

NPR — Tue, 18 Jun 2024 13:07:09 GMT

Hi,

I just wanted to post about the amazing, thoughtful, sensitive and beyond the call of duty service I received from Aaron. He has help me evaluate and come to decisions on my late brother’s rural location expressvu account. This support from him has lasted at least two months.
To be truthful it has taken so long because other aspects of Bell customer support have not been roses and sunshine. Aaron definitely save a customer loss from you …. It is only one account yes but my brother had been your satellite customer for 20 years.

The not roses service comes from having lovely but not culturally aware agents from overseas. You can’t expect overseas agents to know what a rural road is….nor does it have a postal code. Like talking to a brick wall, kind and friendly brick wall but a brick wall nonetheless.

Anyway kudos and a raise ($$) to the super star Aaron in Client Relations!

NRP…rural AB

Kudos

Debbie24 — Tue, 18 Jun 2024 23:55:31 GMT

A big shout out to Lionel at the Bell store at carrefour Angrignon in LaSalle, QC. I got to the store at 18:10 not aware that the mall closes at 18:00 on Tuesdays. I needed to switch out a modem. I was very appreciative that Lionel helped me even though the store was technically closed. Lionel really is a great representative for Bell. Thanks again Lionel!

Re: Kudos

WelshTerrier — Wed, 19 Jun 2024 12:45:32 GMT

Good Day & Welcome to the Belll Community Forum

Thank you for passing this on. It is nice to hear that Lionel took the initative & went the extra mile in helping you out. I am quite sure one of the forum moderators wlll pass this on to Lionel & the store manager.

Take care.