topic Re: Charges for texting to Canadian Phone outside of Canada in My account

Charges for texting to Canadian Phone outside of Canada

Ellen — Thu, 27 Oct 2022 12:48:07 GMT

Hello! I was wondering if I could send text to a Canadian phone outside of Canada and receive text messages from a Canadian phone outside of Canada without charges? thank you🙂

Re: Charges for texting to Canadian Phone outside of Canada

AlexS — Fri, 28 Oct 2022 22:50:05 GMT

Did you check the portal to see the details?

Re: Charges for texting to Canadian Phone outside of Canada

Ellen — Sun, 30 Oct 2022 17:00:20 GMT

Hi Alex, which portal are you referring to? this I searched this forum and didn't find anything so that's why I posted the question. thanks for replying.

Re: Charges for texting to Canadian Phone outside of Canada

AlexS — Sun, 30 Oct 2022 19:57:06 GMT

I mean MyBell. Your account should be able to show you the details. You might need to read through notifications at the bottom. Or you can try the online chat.

Re: Charges for texting to Canadian Phone outside of Canada

BellAntonie — Mon, 31 Oct 2022 19:07:31 GMT

Hey there @Ellen,

Great question and @AlexS is right, first thing is to check to make sure you have texting included in your plan.

The important factor here will be; where are you physically when sending the text messages and what is the phone number you're sending it to. If you're in Canada and sending a text message to a Canadian phone number, their location (even if they are outside of Canada) won't matter and you wouldn't be charged any differently.

All Incoming text messages received on your phone are free regardless of your location(this does not apply to picture & video messages/MMS while traveling outside of Canada).

Let the Community know if you have more questions.

INCOMING texts

Brummie — Fri, 12 May 2023 14:17:25 GMT

While travelling overseas, is there a charge for INCOMING texts? Thanks