topic Re: Port / protocol blocking on user request in Internet

Port / protocol blocking on user request

ALM — Thu, 21 Dec 2023 23:13:13 GMT

Hello Is it possible for bell to block permanently a protocol / port on costumers request ?

Thanks

Re: Port / protocol blocking on user request

dks — Thu, 21 Dec 2023 23:56:46 GMT

To the best of my knowledge, no. Bell does not customize internet services for residential customers.

Re: Port / protocol blocking on user request

ALM — Tue, 26 Dec 2023 23:18:37 GMT

@dks thank you for the answer. I will attempt to see with other solutions. Right now I am considering Ubiquity family products. However I saw on another forum that it is not possible to turn off Bell HHxxxx's WiFi. Is that correct?

Re: Port / protocol blocking on user request

Vanadiel — Wed, 27 Dec 2023 00:00:35 GMT

Depends on the home hub version. I use a HH3000 and removed the GPON module and plugged it directly in my UDM Pro SE.

It completely bypasses the modem and I actually put it back in the box since I don't need it.

The HH4000 and higher does not have a removable GPON Module. Things are more complicated to bypass those. Not impossible, but I would not recommend it as it's not plug and play.

Re: Port / protocol blocking on user request

dks — Wed, 27 Dec 2023 00:37:43 GMT

I can’t comment further as that is beyond the scope this forum.

Re: Port / protocol blocking on user request

ALM — Wed, 27 Dec 2023 01:37:11 GMT

Thank you. Unfortunately I have the HH4000 and limited knowledge. I will keep looking for a hassle-free solution.

But I think this will be a good service Bell can offer. Some customers including myself are willing to pay for it because when you have teenagers, sleepovers, gatherings, you want to block some Port/Protocol you believe are being abused.

I hope this kind of service will be available in the near future.

Re: Port / protocol blocking on user request

dks — Wed, 27 Dec 2023 10:57:29 GMT

@ALM wrote:
@dks thank you for the answer. I will attempt to see with other solutions. Right now I am considering Ubiquity family products. However I saw on another forum that it is not possible to turn off Bell HHxxxx's WiFi. Is that correct?

You are correct. WiFi can not be turned completely off in Bell modems, even if you turn the setting "Whole Home Wi-Fi" in the Manage my WiFi menu off. There are several dedicated WiFi channels in the modem, intended for Fibe TV, which remain on and broadcasting.