topic Re: Email in Internet

Can't send Hotmail emails on my iPhone 14

Rep — Mon, 22 Jan 2024 13:26:38 GMT

I can’t send emails on my iPhone 14 but I can receive emails?

Re: Email

BellAntonie — Fri, 02 Jun 2023 18:36:10 GMT

Hey there @Rep ,

Welcome to the Community and thanks for your post.

In order for the Community to best assist, some clarifications will be needed;

Is your phones IOS updated to it's latest version?
Which email service are you attempting to use?
Are you trying to use a third party email app?
what troubleshooting steps have you taken so far?

Looking forward to hearing back from you.

Re: Email

Rep — Sat, 03 Jun 2023 14:04:47 GMT

I am up to date with the iOS 16.5, I use hotmail?
I’ve texted bell, & now I’m on this forum.

Re: Email

BellAntonie — Mon, 05 Jun 2023 17:05:08 GMT

Thanks for the details,

If you're attempting to use the built in email app provided by Apple; Check out Add an email account to your iPhone, iPad, or iPod touch to make sure it was set up properly.

We've also found the following thread on the Microsoft forum; Check out Hotmail issues since 1/1/2022 across iPhone and Laptop/web - won't send/receive/delete emails to learn more.

If you're using a third party email app, we suggest reaching out to the app creators for support.

Let the Community know if you have more questions.

Re: Email

Fedup3 — Sat, 20 Jan 2024 19:12:30 GMT

I am using Bell email on my iPad and when I send an email I get a message saying the server needs a password. So I enter my email password again, and it still won’t work

Re: Email

BellNick — Tue, 23 Jan 2024 17:13:38 GMT

Hi there @Fedup3
Thank you for your post and welcome to the Community.
Is your iPad up to date with the latest firmware?
How are you attempting to access your Bell email (what app, browser)?
Are you able to share a screenshot of the message you are receiving? please hide any sensitive or personal information.
Looking forward to hearing back.