topic Re: Notice about system requirements to use Bell email in Internet

Notice about system requirements to use Bell email

Randy — Wed, 21 Feb 2024 16:44:32 GMT

This must be a scam! My hardware and software is definitely good enough

Bell Email Update??

MJJ1969 — Tue, 20 Feb 2024 23:02:46 GMT

I received the following message from Bell --

"Our records indicate that you are accessing your Bell email from a device with an older browser or operating system, which doesn’t support current security protocols. Please note that as of April 30, 2024, in order to continue sending and receiving emails from your Bell address, your device will have to meet minimum system requirements. Click below to learn more."

I clicked there and checked the requirements. I meet them all. So why did I get this email? What do I do if I get cut off, since I don't know what to "fix"?

Re: Bell Email Update??

Jjj007 — Wed, 21 Feb 2024 00:11:12 GMT

I also received this email. I called Bell, they believe it’s Spam and told me not to hit any links in that email

Re: Bell Email Update??

argos — Wed, 21 Feb 2024 13:17:07 GMT

I got the same e-mail - couldn't find if this was legit or not.

Re: Bell Email Update??

BEBA29 — Wed, 21 Feb 2024 03:44:41 GMT

I also received the same email, in all email accounts.

This email was sent to .......

From The Bell Companies’ Corporate Secretary’s Office
1 carrefour Alexander-Graham-Bell, Building A-7,
Verdun, Québec, H3E 3B3. 1 866 301-1942

Re: Notice about system requirements to use Bell email

BellDRock — Wed, 21 Feb 2024 16:52:34 GMT

Hello,

I can confirm this is a legitimate email communication.

As of April 30th 2024 minimum system requirements for browsers, desktop and mobile operating systems will be required in order to continue sending and receiving emails from your bell.net or sympatico.ca email addresses.

You can check out Bell.ca/webbrowsers for complete details.

Thank you!

Re: Notice about system requirements to use Bell email

BGLEV — Thu, 22 Feb 2024 16:01:11 GMT

Do you know why it is being sent to people who meet all the requirements? Are they possibly looking at old log ins?

Re: Notice about system requirements to use Bell email

rxf — Thu, 22 Feb 2024 18:53:03 GMT

I received this email as well. If this is a legitimate email according to the Bell Community Manager, then there could be a problem with this notification as many people appear to meet all the requirements listed by Bell, just like myself. Perhaps Bell has not fully disclosed the list of software requirements? Is a user's email software (e.g. MS Outlook) a factor?

Re: Notice about system requirements to use Bell email

BGLEV — Fri, 23 Feb 2024 03:35:56 GMT

Could be. I am trying to get an answer from bell but the customer service agents don’t seem to know at this point

Re: Notice about system requirements to use Bell email

mixedup — Fri, 08 Mar 2024 21:33:31 GMT

This is odd….the linked article states iOS 5 to 11….these are out of date!!!! Do you not yet accept iOS 17+???? Is that why I received this email?

Re: Notice about system requirements to use Bell email

BGLEV — Sat, 09 Mar 2024 02:07:52 GMT

Just following up on my previous question and some of the ones that have come up since. Why are people who meet the requirements getting this message? I have looked and the account should be fine. Everything is up to date. Is there an error in generating these messages on Bells side??

Re: Notice about system requirements to use Bell email

BGLEV — Sat, 09 Mar 2024 02:09:50 GMT

Something is seriously sketchy about this. Surly bell should have a better handle on their information they they post to the community

Re: Notice about system requirements to use Bell email

Not-woke — Sat, 09 Mar 2024 07:17:10 GMT

These emails are still coming from Bell without identify the offending browser or operating system. Could Bell sort out this issue internally, rather than just stating that the emails are legitimate. Also customer support agents should be made aware of what is happening.

Re: Notice about system requirements to use Bell email

Me1111 — Sat, 09 Mar 2024 14:35:06 GMT

Well header doesnt add up. And same others ..you can still us XP . Plus it was sent to only one of my emails . So riddle my that batman . If this is legit ..more investigation in eternally needs to be done .

Re: Notice about system requirements to use Bell email

Vanadiel — Sat, 09 Mar 2024 14:39:02 GMT

This link is the official Bell page explaining minimum system requirements.

Now this is likely all they have validated, which does not mean that a newer version for example of IOS will not meet the minimum system requirements.

Phone OS 5 to 11 does not mean IOS 17 does not meet the requirements. They likely have not tested it so therefore they cannot guarantee it will work.

I am assuming that is how it works, which is not uncommon. I myself ran into this with Android 8 on my Pixel 8, which initially did not display text messages on my Android car system. It was not until the phone got updated sometime after that to a newer Android version it worked.

Re: Notice about system requirements to use Bell email

Almira — Mon, 11 Mar 2024 19:18:40 GMT

Hi, do you have any guidance why I keep getting an error when I try to click on the link to see the system requirements? I always get an error that says Runtime error:

Server Error in '/' Application.

I also feel that my workstation is on the latest windows machine and all of my browsers are updated. Can someone in Bell clarify why some of us are receiving this disturbing email from Bell? Thanks

Re: Notice about system requirements to use Bell email

Vanadiel — Mon, 11 Mar 2024 20:56:40 GMT

Official direct link: Direct Link

If that does not work the issue is somewhere on your end. It's possible scammers are sending out fake e-mails, but nobody has mentioned that yet on this board. But it would not surprise me if they are.

Re: Notice about system requirements to use Bell email

Alix — Fri, 22 Mar 2024 12:34:37 GMT

Received email from Bell to upgrade my Sympatico email to a new system

Not sure if this is a legitimate email or suspicious. I just want to double check before I proceed with the email upgrade.

Any feedback is appreciated

Re: Notice about system requirements to use Bell email

WelshTerrier — Fri, 22 Mar 2024 12:54:35 GMT

You can check out these requirements on the following web link for complete details: Bell.ca/webbrowsers .

Thank you contacting the Bell Community Forum.

Take care.

Re: Notice about system requirements to use Bell email

mixedup — Fri, 22 Mar 2024 16:02:28 GMT

This is not helpful. My systems are all completely up to date (Apple OS, iOS). I received this email.

Given my Sympatico email address was the main thing keeping me with Bell internet, if I can no longer access my sympatico mail, it will be the push I need to move elsewhere. Very frustrating.