topic Sympatico Email: Can’t get access on all of my Apple devices. in Internet

Unable to access Bell webmail

XYZ1 — Tue, 08 Aug 2023 13:12:17 GMT

I have been unable to access my Bell webmail since early on August 1, 2023. I am told by technical support that it's a Bell server problem and it will take up to 7 more days to resolve. Is anyone else having this problem?

Re: Bell webmail

BellPatricia — Sat, 05 Aug 2023 20:33:40 GMT

Good evening @XYZ1,
Thank you for reaching out, and welcome to the Bell Community.
Can you share what happens when you try to access your Bell webmail account?
Did the technician open a ticket on this for you?
We hope to hear more about how everything is going.
- Patricia

Re: Bell webmail

Domyyz — Sat, 05 Aug 2023 21:02:16 GMT

Yes as of Aug 1st 2023 I no longer can get emails on my smartphone.??

Re: Bell webmail

XYZ1 — Sat, 05 Aug 2023 21:36:26 GMT

Yes, the technician opened a ticket for me. I was told that there is a Bell server problem and this could take a week to resolve. The problem is ongoing. I cannot access my webmail on my desktop computer, my laptop, or cell phone or any other device. I've been a loyal Bell customer for many, many years but I am beyond frustrated with this situation.

Re: Bell webmail

XYZ1 — Sun, 06 Aug 2023 18:15:29 GMT

Because I had not received an update from Bell tech support, I called this morning after 5 full days without being able to open my Bell webmail. I was told that the problem had already been fixed. On an earlier call with Bell support, I was told I would be notified when the problem was resolved and that I should then log in with my original password. Not only was I not notified of the fix, but the Bell tech also had to set up a temporary password for me, which took me into my webmail at long last. I am very disappointed with this poor customer service.

Re: Unable to access Bell webmail

Roscoe — Tue, 08 Aug 2023 23:50:12 GMT

Yes, I have this problem on and off randomly and have had for years. Eventually it just comes back. I know this doesn't help but there is little hope to be had with the Microsoft Exchange Servers they are using.

Roscoe

Re: Unable to access Bell webmail

XYZ1 — Wed, 09 Aug 2023 00:34:56 GMT

What irritated me most about the situation was that the issue had been resolved without my being notified, as I was told I would be. Since I was also asked to use my original password when trying to log in, I kept getting the "wrong credentials" note. If it were up to the Bell tech team, I would still be waiting. Not impressed.

Re: Unable to access Bell webmail

FairMaiden — Tue, 15 Aug 2023 00:55:09 GMT

I am unable to access my Bell webmail too. 😞 My regular MacMail started acting all wonky late last week and I can't search through my emails to verify details of an order. I thought I'd check webmail - but can't login there either. Customer service historically - over the past 29 YEARS takes FOREVER, then runs me around Robin's Hood barn without fixing the problem. Frustrated doesn't even begin to cover it.

Re: Unable to access Bell webmail

BellPatricia — Wed, 16 Aug 2023 20:29:53 GMT

Hi there @FairMaiden,

Welcome to the Bell Community, and thank you for reaching out.

Can you share exactly what is happening when you try to access Bell Webmail, is there a specific error message?

What type of browser are you using, and can you please check using a different browser to see if the same thing happens?

We also recommend that you clear cookies and caches, as well as reboot your equipment before testing again.

We hope to hear back from you soon.

- Patricia

Sympatico Email: Can’t get access on all of my Apple devices.

CM15 — Mon, 22 Jul 2024 13:38:26 GMT

Can’t get access to my sympatico email. Internet is working. My husband can access his Hotmail account. On all my Apple devices my email is not available. Suggestions.

Re: Sympatico email

Vanadiel — Sun, 21 Jul 2024 01:15:47 GMT

A starting point would be to ensure you meet the minimum requirements for Bell E-mail They have recently changed.

Re: Sympatico email

CM15 — Sun, 21 Jul 2024 02:42:59 GMT

Thanks. As far as I can tell I do have the minimum requirements for Bell email.

Re: Sympatico email

BellPatricia — Tue, 23 Jul 2024 14:29:35 GMT

Good day @CM15,

Thank you for reaching out to the Bell Community.

Please provide the Community with a bit more information so we can better assist you.

What happens when you try to access your Bell Email account?
How are you accessing your email account; E.g. are you using a third party email client, or do you log in to Bell Email in a web browser?
Can you specify which mobile operating system you are using?
Are you able to access your email account on any device other than your Apple devices?

We are looking forward to your reply,

- Patricia

Re: Unable to access Bell webmail

Nottt — Thu, 19 Jun 2025 17:46:40 GMT

I can’t open my sympatico.ca bell mail at all. I can’t count how many times Bell has been here!

Re: Unable to access Bell webmail

Nottt — Thu, 19 Jun 2025 17:46:55 GMT

I can’t even open webmail Bell to authenticate stupid code. Opens then closes in a millisecond