topic Re: ADMZ HH4000/Giga Hub Latency in Internet

ADMZ HH4000/Giga Hub Latency

DPS1 — Wed, 13 Nov 2024 18:02:25 GMT

Hi All - I've posted a few times about this over the past year plus. I've tried ADMZ on several HH firmwares and just tried again on the latest (1.9x). I'm using a UNIFI Next Gen Firewall which displays latency. Within minutes of rebooting the HH and the UNIFI router, i receive a public IP and all working. But as you can see from the image i attached, i start immediately to get up to 70ms of latency. I switched back toa double NAT and the latency disappears which you will see in the image. And yes ive tried PPOE with several routers including a XEON based Pfsense and i just cant get much bandwidth (1.4 down and 300 up). ON ADMZ i get 7.5Gigs up and down and same on the double NAT. Bottom line the firmware still isn't working well.

Re: ADMZ HH4000 Latency

Vanadiel — Sat, 04 Nov 2023 15:27:31 GMT

I use a Dream machine Pro SE without any latency issues. Did you reboot both devices after configuring ADMZ? Apparently some people with unifi devices have to do that in order to get it to work properly.

Re: ADMZ HH4000 Latency

DPS1 — Sat, 04 Nov 2023 15:42:04 GMT

Thank you very much for the tip. I did reboot both the home hub and my gateway device a few times in order to pick up the public IP. Once I got the IP, I didn’t reboot again. But I will enable the ADMZ once more and do a couple of reboots after I get the IP and report back

Re: ADMZ HH4000 Latency

DPS1 — Sat, 04 Nov 2023 16:48:16 GMT

Three reboots and still high latency. Only a yellow bar, no green on the internet health display.

Re: ADMZ HH4000 Latency

Vanadiel — Sat, 04 Nov 2023 20:46:13 GMT

I am assuming you are using ping.ui.com as internet verification server?

Re: ADMZ HH4000 Latency

DPS1 — Sat, 04 Nov 2023 20:53:20 GMT

No - either 8.8.8.8 or 1.1.1.1. Always founding using ui caused the devices to fail over incorrectly.

Re: ADMZ HH4000 Latency

Vanadiel — Sun, 05 Nov 2023 23:10:30 GMT

Try WinMTR and to 1.1.1.1 or 8.8.8.8.

ping.ui.com should work fine, it does on mine?

Re: ADMZ HH4000 Latency

DPS1 — Sun, 05 Nov 2023 23:54:15 GMT

I ended up doing a factory reset, and when I set up the UXG pro, I pointed the echo to the IP of my core switch and it’s now running 100% without latency, I’m not doing any failover, so there was no need to go to a public IP.

Re: ADMZ HH4000 Latency

Vanadiel — Mon, 06 Nov 2023 00:05:31 GMT

I guess you could ping a switch on your LAN, but it would not provide any indication of internet services being up or down. That's the main purpose of the auto ping functionality of the unifi equipment. It's not so much to check latency, as it is to check connectivity to the internet.

Re: ADMZ HH4000 Latency

DPS1 — Mon, 06 Nov 2023 00:11:48 GMT

Yes, and no. The echo feature is really designed for failover. So if you lose Internet, the second link takes over. But if you don’t have one in my opinion, it’s a joke of a feature. So why not pinging an internal switch. And then if the Internet is down, it’s down anyway there’s not much you can do about it

Re: ADMZ HH4000 Latency

coolspot — Mon, 06 Nov 2023 13:13:12 GMT

I'm having high latency issue in 1.19.5.1 firmware - with both PPPoE and ADMZ. The moment pfSense passes any traffic over the Gigahub, my latency skyrockets to 1,000+ ms.

Interestingly, I can still do a speed test and get a decent result, but surfing the web is vey slow due to latency.

The moment I failover to my Rogers Cable connection, latency returns to normal on the Bell link (since minimal traffic is being passed).

Re: ADMZ HH4000 Latency

DPS1 — Mon, 06 Nov 2023 14:02:47 GMT

I had very similar results with two different pfSense routers. I even bought their top-of-the-line unit with the Xeon processor, thinking that would help with PPOE processing but it didn’t. There’s been thousands of posts here and elsewhere about the fact that PPOE being a dinosaur technology will never work in terms of supporting full bandwidth. But I was able to get the latency to disappear using a UniFi gateway. And still getting full bandwidth.

Re: ADMZ HH4000 Latency

Vanadiel — Mon, 06 Nov 2023 14:50:02 GMT

Ah yes, I see what you are saying. That does make sense. I use it to see when the modem rebooted last. That way I can keep track of firmware updates on the modem, and it's logged in the unifi logging system.

It will also show latency over a 24 hour period (14 msec flat line for me), and there's also the option to do an automatic speed test to keep track of that over a period of time.

Re: ADMZ HH4000 Latency

Doc132 — Wed, 20 Dec 2023 22:16:32 GMT

Experiencing the same high latency issues with pfsense on the latest FW Giga Hub 4000.

PPPoe had worked flawless till recently. Swapped out different hardware, same deal. Swapped out bell modems, no difference. Tried every tweak I could find for PPPoe on freebsd, no luck.

Speeds are good but the latency goes up to 300+ms in waves and comes back down to under 5ms and then back up again. Load or no load doesn't make a difference.

Re: ADMZ HH4000 Latency

coolspot — Wed, 20 Dec 2023 22:20:21 GMT

In my case, it went away mysteriously after a week... it was an awful unusable week.

Re: ADMZ HH4000 Latency

Doc132 — Tue, 26 Dec 2023 15:43:51 GMT

Still painful latency here.

Re: ADMZ HH4000 Latency

Maniac911 — Sat, 30 Dec 2023 04:30:23 GMT

I’ve honestly had the same issue since August of this year. Running UDM Pro in ADMZ for Full 3 gbps. After reboots it levels out for about a day, but after that it’s constant pink spikes to 60 plus ms. Bell support was less than helpful over the 20 calls I’ve had with them. Not sure what else to do.

Re: ADMZ HH4000 Latency

dks — Wed, 13 Nov 2024 18:00:49 GMT

While individuals may offer suggestions in this forum, it's helpful to remember that Bell Canada does not support third party hardware and software beyond the modem and a direct connection to your computer or devices. The Bell Canada forum on DSL Reports has a strong user community that can offer suggestions on third party hardware and software. The Bell Canada Redit can also offer user informed, third party information. Neither are supported by Bell.

Terrible Latency on 3Gbps and ADMZ

OctoInferno — Wed, 13 Nov 2024 17:54:12 GMT

Hi,

Is anyone else experiencing bad latency when using ADMZ on the GigaHub - FW 2.13?

I have a UDM SE (Unifi Dream Machine) connected to the GigaHub 10G port using a short CAT6 cable. I turned on ADMZ using the MAC address of the UDM and rebooted the GigaHub/UDM. Immediately after doing that, I am noticing terrible latency. I am monitoring latency using WinMRT to 1.1.1.1 (CloudFare public DNS).

This is a screenshot from my UDM monitoring latency:

My latency testing using MTR:

I am not interested in PPPoE / Double NAT due to their own issues. For what it's worth, Double NAT has no latency issues. PPPoE does have sporadic latency issues as well but nowhere close to what I see from ADMZ.

I tried speaking with L2 support but they told me they don't care about latency at all for residential customers - they only care about speed to the modem and nothing else. Is this true?

Re: Terrible Latency on 3Gbps and ADMZ

OctoInferno — Wed, 13 Nov 2024 18:32:11 GMT

Wanted to add a bit more detail on what I have tried so far:

- Wifi on GigaHub is off

- Tried power cycling in various orders over the past 2 days. No luck. I occasionally get a few hours of good latency, then suddenly the connection drops completely on the UDM. I power cycle both devices and then the latency issue is back.

- Removing the UDM SE out of the picture and connecting straight to the GigaHub - same issue

- Factory reset the GigaHub and the UDM SE several times each - no luck

Any other suggestions people have? I need the UDM to maintain a stable connection on a WAN IP and avoid PPPoE as it has it's own set of issues.

I just did another test after several power cycles of both UDM and GigaHub (FW 2.13) - same problem: