topic Re: GigaHub Ethernet port disconnects intermittently in Internet

GigaHub Ethernet port disconnects intermittently when connected to a Linksys Orbi Wi-Fi router.

SirHomeALot — Mon, 16 Dec 2024 14:13:32 GMT

We have a GigaHub connected to a Linksys Orbi Wi-Fi router, using the 10G Ethernet port.

Some days, we get random disconnections between these devices. It only lasts about 30-45 seconds, but it's annoying and I don't know what's causing it. Any ideas out there?

Here's a snapshot from the log:

Re: GigaHub Ethernet port disconnects intermittently

Vanadiel — Sat, 14 Dec 2024 02:13:13 GMT

Try setting the link speed manually to match the maximum supported link speed on the orbi.

Re: GigaHub Ethernet port disconnects intermittently

SirHomeALot — Mon, 16 Dec 2024 15:36:26 GMT

Ok, tried setting that port to 1Gbps, but the problem is still happening.
One thing I'm a bit surprised to see in the logs is an occasional reference to "5/10/HALF" on the port in question (see below).
Any other suggestions?

2024-12-14 15:20:26	INF	LETH	A device has been disconnected from an Ethernet port (5)
2024-12-14 15:20:29	INF	LETH	An Ethernet port is now connected (5/2500/FULL)
2024-12-16 06:46:14	INF	LETH	A device has been disconnected from an Ethernet port (5)
2024-12-16 06:46:17	INF	LETH	An Ethernet port is now connected (5/2500/FULL)
2024-12-16 10:27:44	INF	LETH	A device has been disconnected from an Ethernet port (5)
2024-12-16 10:28:11	INF	LETH	An Ethernet port is now connected (5/1000/FULL)

2024-12-11 11:49:41	INF	LETH	A device has been disconnected from an Ethernet port (5)
2024-12-11 11:49:44	INF	LETH	An Ethernet port is now connected (5/10/HALF)

Re: GigaHub Ethernet port disconnects intermittently when connected to a Linksys Orbi Wi-Fi router.

Vanadiel — Mon, 16 Dec 2024 20:38:55 GMT

Could be a cabling issue, but it likely is a linking issue. You can try forcing 2.5 on both ends if forcing it on one end did not do the trick.

Re: GigaHub Ethernet port disconnects intermittently when connected to a Linksys Orbi Wi-Fi router.

SirHomeALot — Mon, 16 Dec 2024 21:22:42 GMT

Unfortunately, my Orbi RBR850 doesn't offer speed settings on its ports. Looks like they're auto managed to 100 or 1000.