topic Re: Can't install Bell McAfee - Bad Request error in Internet

Can't install Bell McAfee - Bad Request error

igorvelasevic — Wed, 30 Oct 2024 18:19:31 GMT

McAfee, can't download

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

Re: Can't install Bell McAfee - Bad Request error

BellPatricia — Fri, 09 May 2025 14:19:10 GMT

Hi there @igorvelasevic.

Thanks for your post and welcome to the Bell Community 🙂

Can you share if you're trying to install Bell McAfee on your desktop/laptop or on a mobile device? What type of browser are you using? Do you have any other security software installed on your device?

Ensure you have cleared all Cookies & Cache in your browser as well.

Check out this support page for information on the system requirements, and steps on how to download Bell McAfee: How to activate and install McAfee Security from Bell

Keep the Community posted. We want to help if you're still having any trouble.

@BellPatricia

Re: Can't install mcafee protection from bell.

igorvelasevic — Fri, 13 Jan 2023 12:36:43 GMT

Desktop. Nothing works.

Re: Can't install mcafee protection from bell.

BellPatricia — Wed, 30 Oct 2024 18:30:54 GMT

Thanks for your reply @igorvelasevic.

Before downloading McAfee from the link posted above we recommend that you make sure any previously installed security software is uninstalled from your computer.

Please also check the system requirements to make sure your computer can run the software.

You can also review detailed instructions on Installing Bell McAfee, and find a link for further support if you continue to have any trouble: Installing and uninstalling McAfee Security from Bell

Let the Community know how everything goes.

@BellPatricia

McAfee

cuc — Wed, 13 Mar 2024 18:29:51 GMT

McAfee security I can't download it to my pc it gives me a code 400 bad request why

Re: McAfee

BellPatricia — Fri, 09 May 2025 14:17:56 GMT

Hi there @cuc,

Welcome to the Bell Community, and thank you for reaching out 🙂

Do you have any pre existing security software installed on your PC? If you do, it is important to deactivate/uninstall the software before downloading Bell McAfee.

Ensure you have cleared all Cookies & Cache in your browser as well.

What type of computer/browser are you using? To be sure your set up is compatible check out the System Requirements on our website How to activate and install McAfee Security from Bell

We recommend that you run the pre-install tool as well.

Please let the Community know how everything is going, and if you need any more help.

@BellPatricia

Re: Can't install mcafee protection from bell.

Fre Brun — Fri, 06 Sep 2024 13:45:50 GMT

Desktop. I have read all the suggestions in messages nothing work. I have had McAfee installed forever without any problems until now.

Re: Can't install mcafee protection from bell.

BellKris — Sat, 07 Sep 2024 13:57:16 GMT

Hi @Fre Brun,

Welcome to the Bell Community.

Please let us know exactly what is happening when you try to download Bell McAfee (e.g. share a screen shot of any error screen that you get). What type of device are you using?

Keep in mind, If you have any previously installed anti virus programs you will need to uninstall them prior to installing Bell McAfee.

We also recommend that you review the Helpful replies in the thread above where you will find a link to our support pages with information on how to activate and install Bell McAfee.

Let the Community know if you still need any help.

Re: Can't install mcafee protection from bell.

Fre Brun — Sat, 07 Sep 2024 23:11:30 GMT

Re: Can't install mcafee protection from bell.

Vanadiel — Sun, 08 Sep 2024 15:52:16 GMT

Site seems to have an issue right now. If you keep trying you eventually get in, but they will need to fix it.

Re: Can't install Bell McAfee - Bad Request error

Zinkks — Sat, 29 Mar 2025 20:59:10 GMT

I am using Safari on a Mac. I got this message: "Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit."

Re: Can't install Bell McAfee - Bad Request error

Vanadiel — Sat, 29 Mar 2025 22:50:49 GMT

Sometimes server is busy. You might have to retry a few times.

Re: McAfee

rmanuel — Tue, 08 Apr 2025 14:35:07 GMT

This is just going in loop. When clicking on the "How to activate..." link, it seems only have upto windows 10.

When clicking on the "pre-install tool" link, the downloader said "McPreInstall.exe can't be download..." error message.

Re: Can't install Bell McAfee - Bad Request error

rmanuel — Tue, 08 Apr 2025 14:36:35 GMT

I used Edge and Chrome are both are the same result.

Re: Can't install Bell McAfee - Bad Request error

LearningToKnow — Mon, 14 Apr 2025 23:43:54 GMT

I am getting the "bad request" error. Dell desktop running Windows 11/Microsoft Edge fully updated. I tried Firefox also with the same result. I installed and ran the pre-install file despite the security warning. Does this product work with Windows 11?

Re: Can't install Bell McAfee - Bad Request error

WelshTerrier — Tue, 15 Apr 2025 11:29:25 GMT

Good Day.

Thank you for contacting the Bell Community Forum.

If it was added to your Internet account prior to Sept. 13,2024, then yes, the Good Bell McAfee package is included. It sounds like you don't have McAfee included in your package. When you login to your MyBell profile, select your internet service and then select "Change features" and select "Security". Are you subscribed to any of the McAfee Security Options? If one of these options are not selected and included in your plan, you will not be able to download McAfee.

To verify that it is part of your Internet service, login to your MyBell web account with any web browser. Scroll down & select Internet. Select > Manage my package and features. If it is included with your Internet, you will see on the left side of the page in the Package section under Features

Security - $0.00/mo. McAfee Security - Good Download

I will forward this on to a moderator to check out the status of the McAfee Download link.

Take care.

Re: Can't install Bell McAfee - Bad Request error

LearningToKnow — Tue, 15 Apr 2025 17:52:01 GMT

Thank you. Yes, I had confirmed under "Manage my package and features" that I am eligible prior to posting here. In fact, I got a reminder to download/install. I have been relying on Windows Defender until now, but the instructor in a PC course I'm taking said installing a dedicated anti-virus program would be a good idea. If McAfee via Bell is too much of a nuisance, I'll probably go with Avast.

Re: Can't install Bell McAfee - Bad Request error

WelshTerrier — Tue, 15 Apr 2025 20:18:52 GMT

Good Day.

Thank you for your gracious reply. Your question is not " too much of a nuisance. to ask.

As I mentioned in my previous reply, I have forwarded your concern & issue to a moderator for investigation.

A Bell moderator will update this thread when the web link "Bad request" has been corrected.

Thank you once again for your patience & understanding.

Take care.

Re: Can't install Bell McAfee - Bad Request error

zimmcull — Fri, 18 Apr 2025 19:39:37 GMT

I have the identical situation. I'm using a new Dell desktop with Edge. I click on Download in my Bell account and I get the same "Bad Request" error.

Re: Can't install Bell McAfee - Bad Request error

WelshTerrier — Sat, 19 Apr 2025 11:59:23 GMT

Good Day.

Security - $0.00/mo. McAfee Security - Good Download

I have forwarded this issue on to a moderator for investigation.

A Bell moderator will update this thread when the web link "Bad request" has been corrected.

Thank you once again for your patience & understanding.

Take care.