topic Re: Am I Missing Something ? in Internet

How do I restrict WIFI?

B1smillah — Thu, 04 Sep 2025 12:53:32 GMT

How do I restrict WIFI so that my son does not go on between 11pm and 7am

Re: How do I restrict WIFI between 11pm and 7am

JD — Sun, 24 Oct 2021 15:01:07 GMT

HEY @B1smillah. Download the Bell Wi-Fi app, open app and login, click on devices, select device you want to restrict, click on Block Internet access, and select the timeframe you want the restrictions. You have options like school nights, bedtime, indefinitely, or Custom where you can pick the days and times you want.

Am I Missing Something ?

WhatamImissing — Fri, 23 Dec 2022 20:32:50 GMT

I've recently upgraded to Giga Fibe 1.5 and all is good until I want to set schedules on some of the devices in my home. I can no longer set schedules in the router, Giga Hub, but am forced to use the WIFI App to do this. I can not set more then one schedule for a particular device on the same day. I'm constantly using the app to adjust the custom schedules which is not what I want to do. I was able to customize, perfectly, schedules in my old Bell 2000 Router. The other problem when using the app and adjusting the schedules, I cannot see the time adjustment because my finger blocks the view of the time being adjusted on the slide bar. I have to hold the phone in a certain position and look under my finger, still not easy, in order to hopefully see the time. I know, first world problems. If there's something I'm missing I'd appreciate your help, otherwise, maybe future versions will solve some of the issues I'm having.

Re: Am I Missing Something ?

BellPatricia — Fri, 23 Dec 2022 20:48:42 GMT

Hi there @WhatamImissing, thanks for your post and welcome to the Bell Community.

As @JD suggests above you will need to use the Bell Wi-Fi app block devices. You can select a pre-set schedule or create a custom one.

For more details check out this How to Block Internet access with parental controls

Let the Community know if you need further assistance.

- Patricia

Modifying blocked internet schedule

LZA — Fri, 14 Jul 2023 00:28:43 GMT

Hello, everyone.

Using the Bell WiFi app on my android device, I've set a custom schedule for internet access on my kids device.

Now, I can't figure out how to modify the custom schedule.

Any advice?

Thank you.

How to...

Stef81 — Sat, 26 Aug 2023 02:55:59 GMT

Hello. Is there any way to set the bell internet on a timer? I've heard of other companies able to turn off their internet at, let's say 11 PM. Are we able to do that with the bell internet? If yes, how do I do that?

Re: How to...

WelshTerrier — Sat, 26 Aug 2023 09:34:36 GMT

You can do this using the Bell Wi-Fi App. With the app, you can choose which devices & when you wish to turn the Wi-Fi off. The following is a link to assist you in.

To get the app:

Search for Bell Wi-Fi in the app store for your device. E.g. Apple iPhone, iPad, Android, etc.
Download and install the app.
Open the Bell Wi-Fi app and log in with your MyBell username and password.

Bell Wi-Fi App

https://support.bell.ca/internet/connection-help/what-is-the-bell-wi-fi-app-and-how-do-i-use-it?step=5#step5

Managing your connected devices

Quickly pause Internet access for a device, or schedule regular times when a device will be blocked from accessing the Internet.

Open the Bell Wi-Fi app and log in with your MyBell username and password.Get help logging in to the Bell Wi-Fi app
Touch the People icon at the bottom of the home screen.
Touch Devices.
Select the device you wish to block Internet access.
To pause Internet access immediately, touch the Pause icon.
Choose between setting a timeout period, freezing until midnight or freezing indefinitely.
To schedule times when Internet access is blocked, touch Schedule Internet freeze, then touch New freeze schedule.
Select one of the available options to block the device for a period of time:
- Until end of day
- School nights
- Bedtime
- Indefinitely
- Custom
Note: You can customize the time range for the school nights, bedtime, and custom options by touching the time stamp above the option.
To unblock a device, touch the X on the device page, and then touch X on the device details page.
Keep in mind that this feature only limits Internet access from your Wi-Fi network. Cellular data can still be used while this function is enabled and downloaded content may still be accessible.

Block or pause Internet access by user

Create user profiles for the people who use your Wi-Fi network so you can pause or block Internet access for all of a user’s devices at once, rather than one device at a time.

Once a profile has been created, you can create schedules when Internet access is blocked to all the devices listed in the profile.

Re: How to...

ZaneP — Sat, 26 Aug 2023 13:57:53 GMT

Hi @Stef81

There's no setting on Bell's gateway modems (like the HomeHub 4000 or the GigaHub) that can be configured to block traffic in or out of your local network on a schedule. You would need to connect your own router to do this, which for most of us isn't a great option.

But as described by @WelshTerrier you can control wifi access for users' devices. Bell's WiFi App allows you to set up a time out, to freeze multiple people's devices temporarily (a freeze schedule). The latest version of the App makes this process fairly simple.

Obviously this doesn't apply to a computer with an ethernet connection to the Bell modem.

Keep us posted on how it's going!

Cheers,

ZaneP

Re: Am I Missing Something ?

AbdulR — Sat, 30 Sep 2023 21:20:29 GMT

Having same issue and can not find any information how to reset custom time added , back to default

Re: How to...

Sherb — Mon, 09 Oct 2023 12:32:24 GMT

Is it possible to restrict internet access to Ethernet devices connect to the gigahub?

thx

Re: How to...

BellPatricia — Tue, 10 Oct 2023 17:42:28 GMT

Good day @Sherb,

Welcome to the Bell Community.

Check out the post from @WelshTerrier here where they mention the 'feature only limits Internet access from your Wi-Fi network.'

Let the Community know if you have any other questions.

- Patricia

Re: How to...

ZaneP — Wed, 11 Oct 2023 18:59:40 GMT

No, you can't restrict access. Except by brute-force: disconnect the ethernet cable from the modem port.

Parental Control

Fida — Fri, 19 Jan 2024 18:36:12 GMT

How can I setup parental on Bell internet control?

How do I restrict WIFI between 11pm and 7am

Peony Person — Tue, 20 Aug 2024 13:15:50 GMT

Is there a way to turn on/off the wifi per device from the Bell app? For example, I would like to turn off the wifi for computers and phones during night to avoid device use at night and distractions. Thanks

Re: Wifi Control Per Device

WelshTerrier — Mon, 19 Aug 2024 23:06:57 GMT

Good Day & Welcome to the Bell Community Forum.

You mentioned in your question the "Bell app". I trust you are making reference to the Bell Wi-Fi app.

The Bell Wi-Fi app lets you control, manage and monitor your home Wi-Fi network from anywhere at any time. The Bell Wi-Fi app is available for all customers with our Home Hub 2000, 3000, 4000 & Giga Hub modems.

To pause or freeze Internet access, you will need to download the Bell Wi-Fi app to your device & follow the instructions that I have provided in this reply.

Are you familiar with the Bell Wi-Fi app? I have included two webs link. The first web link explains the Bell Wi-Fi App. The second link provides instructions on how to Freeze or Pause internet access.

You can block or pause Internet access by device & or by user. You can quickly pause Internet access for a device, or schedule regular times when a device will be blocked from accessing the Internet.

There are a number of avaialble options that you can select to block a device for a period of time: For example:

Until end of day
School nights
Bedtime
Indefinitely
Custom

You can also set up a new freeze schedule that can apply to all devices belonging to your at Home location.

Note: You can customize the time range for school nights, bedtime, and customize options by touching the time stamp above the option.

What is the Bell Wi-Fi app and how do I use it? : What is the Bell Wi-Fi app?

How to freeze or pause internet access - Bell

FYI Only. You cannot pause a profile that contains the device on which you are using the app.

Take care.

How do I restrict WIFI between 11pm and 7am

Parent control — Wed, 25 Jun 2025 12:28:03 GMT

I want to change my WiFi to parent control

Please help me

Re: How do I restrict WIFI between 11pm and 7am

WelshTerrier — Wed, 25 Jun 2025 12:28:13 GMT

Good Day & Welcome to the Bell Community Forum.

The Bell Wi-Fi app allows for basic parental control features like pausing internet access on individual devices or creating user profiles with assigned devices for easier management. You can schedule internet freezes for specific times, indefinitely, and pause devices temporarily or for longer durations.

The Bell Wi-Fi app also includes a number of other features:

Manage your Wi-Fi network name and password
Share your Wi-Fi network with guests
See all the devices connected to your network
Check Wi-Fi signal strength throughout your network
Manage parental controls, such as temporarily blocking Internet access or setting recurring access schedules
Run speed tests on your device
Install Whole Home Wi-Fi pods

Please check out the document that I have included below. All of the necessary user instructions are included.

You will need to download & install the Bell Wi-Fi app onto your mobile device from your mobile manufactures app store. E.g. Samsung, Apple, etc.

What is the Bell Wi-Fi app and how do I use it? : What is the Bell Wi-Fi app?

If you wish to enhance your security even further, you can download and activate McAfee Safe Family from Bell. In order to do so, you will need to subscribe to McAfee Security from Bell.

How to activate and install McAfee Security from Bell : Download and install on a PC or Mac

How to activate McAfee Safe Family from Bell : Downloading and installing McAfee Safe Family

Take care.

How do I restrict WIFI between 11pm and 7am

Samme — Mon, 21 Jul 2025 13:42:48 GMT

How do I put a timer on our Internet so at night I can turn it off and in the am have it back on so my children don’t have access? It’s wireless Internet on a hub

Re: How do I restrict WIFI between 11pm and 7am

BellPatricia — Tue, 22 Jul 2025 15:44:32 GMT

Hey there @Samme

Welcome to the Bell community 🙂

You can use the Bell Wi-Fi app to set regular access schedules and pause the Internet on devices of your choice.

For more information and a step by step check out the support articles in these helpful replies

Let us know if you have any other questions.

@BellPatricia

Re: Am I Missing Something ?

WhyOWhy — Sat, 22 Nov 2025 13:38:31 GMT

I cannot understand why I need the app to do the things that I should be able to do on the Giga Hub modem, like removing a device from the Wifi! The modem should provide FULL admin control, and the app should be supplementary to the modem. Not some functions on the modem, and some on the app! Come on Bell, fix this!