Webmail panel size issues - cannot see the complete email panel

CanadaNorth — Wed, 18 Mar 2026 14:04:10 GMT

Some time ago when the webmail app was updated there was a problem with the panel size. I had to scroll right to access the settings.

This problem is back for me. No matter what I change on my laptop, I cannot see the complete email panel. Is there a fix for this now. Last time it was indicated that the techs had to make account changes. I have about 6 email addresses within my webmail account.

Re: Webmail panel size issues - cannot see the complete email panel

WelshTerrier — Wed, 18 Mar 2026 17:33:18 GMT

Good Day & Welcome.

Thank you for posting your question. Can you please provide us with further information & specific details? I have verified your issue on three different browsers, & I am unable to recreate the issue you are experiencing.

How are you accessing your Bell email account? E.g. Edge, Safari, Google, etc.
You mentioned that you are experiencing this issue on your laptop. Have you tried accessing your webmail using a different computer, device or web browser to see if you can replicate this issue?
Which operating system are you using? Microsoft Windows 10 or 11, MAC OS, Linux, etc.
I can only assume that you are using your browser to compose your emails. Have you checked your browser settings?

You can resize the compose & every other Bell webmail window if you adjust your browser window size when it opens up. E.g. Maximize, Restore size or resize the browser manually. These are windows within a window.

If you use the minimize button in the web mail it closes the compose screen. To go full screen, you need to adjust your browser window....... not the webmail window.

Have you made any recent changes to your screen resolution and / or text sizes in your operating system or from within your browser?
Have you made any changes to your webmail View settings > Preview pane? E.g. Vertical, Horizontal & List.

Let us know if we can be of further help.

Take care.

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Webmail panel size issues - cannot see the complete email panel

Re: Webmail panel size issues - cannot see the complete email panel