topic Giga 2.0 communication issues which trying to using discord or call whatsapp in Internet

Giga 2.0 communication issues which trying to using discord or call whatsapp

Jonathan C — Sun, 06 Sep 2026 00:14:18 GMT

I recently upgraded to the Giga hub 2.0 3gb package.

The modem works as I can browse and look at videos but my social media messaging is slow to send and receive as well as all calls like WhatsApp and discord is stuck connecting .

The call eventually say no route or no server connection.

This issue stops when the modem is reset and returns 1 to 2 hours later. We have tried a factory reset as well as a modem swap.

If anyone has similar issues or any solutions please assist me as this is very inconvenient and I may be forced to switch internet providers

Re: Giga 2.0 communication issues which trying to using discord or call whatsapp

Vanadiel — Mon, 07 Sep 2026 15:38:34 GMT

Make sure Guard is turned off. This option can only be checked by using the Bell WiFi application and is not available in the modem menu.

Guard feature.

Re: Giga 2.0 communication issues which trying to using discord or call whatsapp

Jonathan C — Mon, 07 Sep 2026 17:19:49 GMT

I check. The guard is off.

Not sure what else can cause it.