https://forum.bell.ca/t5/internet/wireless-internet-backup/m-p/115567#M27838 <P>I am not sure if I am posting this in the right board. (admins if i am not please move to correct board)</P><P>I am trying to configure the Wireless Internet Backup on my Giga Hub 2.0. The tile on my modem dashboard is greyed out and I have been on chat with support trying to sort it out. They are telling me that i can only configure during an outage but the support site is telling me to configure beforehand. Please help me understand what I am supposed to do</P> Wed, 11 Nov 2026 01:42:27 GMT Ottawa-Dude 2026-11-11T01:42:27Z https://forum.bell.ca/t5/internet/wireless-internet-backup/m-p/115567#M27838 <P>I am not sure if I am posting this in the right board. (admins if i am not please move to correct board)</P><P>I am trying to configure the Wireless Internet Backup on my Giga Hub 2.0. The tile on my modem dashboard is greyed out and I have been on chat with support trying to sort it out. They are telling me that i can only configure during an outage but the support site is telling me to configure beforehand. Please help me understand what I am supposed to do</P> Wed, 11 Nov 2026 01:42:27 GMT https://forum.bell.ca/t5/internet/wireless-internet-backup/m-p/115567#M27838 Ottawa-Dude 2026-11-11T01:42:27Z