topic Re: Static IP is paid for service? in Internet

Static IP

tomvalenz — Tue, 14 Feb 2023 18:34:57 GMT

Could someone please tell me the details around my external IP address? Is it true I have to pay an additional $20 a month for static? On Rogers my IP only changed once and that was after that major outage. I was with them for years.

Re: Static IP is paid for service?

dks — Sun, 05 Feb 2023 21:03:07 GMT

A good question. You are correct. With Bell (and Rogers) residential internet service your IP is not static. That it does not change is coincidence or luck, but is not guaranteed by any provider unless you pay an additional charge for that service. Bell does offer a static IP service for business customers for $42/mo currently, with some discounts. At the same time the packages for business services offered have different speed tiers with different benefits than residential services. It has been this way ever since Bell started offering dial-up internet in 1994 through DSL service to fibre.

https://business.bell.ca/shop/small-business/internet/addons/static-ip

Re: Static IP is paid for service?

tomvalenz — Mon, 06 Feb 2023 02:27:33 GMT

Rogers IP leases are in months. Not hours or days. Has been for +5 years apparently, based on some posts dating as far back as 2017, people told by Rogers. If I can't find a solution I'll be forced to pay for static. Come renewal time this will play a big factor in staying with Bell.

Re: Static IP

dks — Wed, 14 Jan 2026 23:08:51 GMT

Lease time is always assigned by the provider. That another internet provider's IP lasts for years does not mean they won't change. A static IP is almost always an added cost item from an ISP, unless you are going with a third party or small internet provider which may include a static IP. That may be a possible option, as they are out there. The thread on the Bell reddit has some current and quite definitive information on the subject of obtaining a static IP from Bell.

It would appear that your choice really is switching to business level of service to obtain a static IP if you wish to stay with Bell or to choose another provider, unless you can find a third party provider that includes a static IP. Bell's fibre network is also not shared (yet) with third party providers. You will not have Bell fibre available to you if you switch.

Re: Static IP is paid for service?

ZaneP — Mon, 06 Feb 2023 17:35:03 GMT

Hi @tomvalenz

There is no option to pay for a static IP. Bell will not provide one for residential customers.

You haven't given us any details, so I don't know your use case. The best option, if you have self-hosted services like a game server, is to get a DDNS from a provider, and install it on your own router. Then connect the router to the Bell modem.

Hope this helps.

Cheers,

ZaneP

Re: Static IP is paid for service?

cromulence — Wed, 08 Feb 2023 22:42:43 GMT

I found since moving to Bell that since my IP changes so often I have to 2-Factor Authenticate ALL the time now. That could also be because I have to use PPPoE since there is no proper bridge mode, but that's another issue.

Re: Static IP is paid for service?

tomvalenz — Thu, 09 Feb 2023 03:13:39 GMT

I've accepted it, for the meantime I will workaround it with no.ip and switch(ed) to Google for the other things. I have to accept the fact we are still living in the 90's with Bell Internet. No more client software and it's faster! 🙂 I can live with that for the next 2 years..

I do enjoy the amazing speed. 🙂

Re: Static IP is paid for service?

tomvalenz — Thu, 09 Feb 2023 03:16:28 GMT

Haha, I have noticed the same thing, well similar. Since changing to Bell my services keep going to 2FA. 😂 Have to go chase my phone all the time.This is what I had to deal with with my last IP refresh.

Re: Static IP is paid for service?

dks — Thu, 09 Feb 2023 10:51:06 GMT

@tomvalenz wrote:
I've accepted it, for the meantime I will workaround it with no.ip and switch(ed) to Google for the other things. I have to accept the fact we are still living in the 90's with Bell Internet. No more client software and it's faster! 🙂 I can live with that for the next 2 years..

I do enjoy the amazing speed. 🙂

Good solutions. Yes, I remember Netscape and the Bell dialer.

Change internal ip address

Eli — Tue, 14 Feb 2023 18:23:23 GMT

Hello,

I just got my Bell modem installed and I see that it uses 192.168.2.1 ip for the internal address. I used to have another provider which had the 1.0.0.1

Basically I have a NAS that is connected to my router and also some services. It would be very convenient for me if I was able to change the internal 192.168.2.1 to the 1.0.0.1 so that I dont need to change all of my configurations for my dockers etc.

In the bell modem page under DHCP I can see the two 192 and 168 are greyed out. Are there any way to enable the change of the internal ip of the modem ?

Cheers,
Eli

Re: Change internal ip address

ZaneP — Tue, 14 Feb 2023 19:31:48 GMT

Hi @Eli ,

You can't change the LAN IP address to a range starting with what you want. That's why it's greyed out.

You have a couple of possible options, if you absolutely need to retain the previous settings. You mentioned your own router, so you could connect it to the Bell modem (PPPoE or ADMZ), turn off the modem's DHCP server and configure your router to run its server with the address range you want.

Or you could use your NAS as a DHCP server, if it has this functionality.

Cheers,

ZaneP

Re: PPPoE not working with Giga Hub.

DPS1 — Sat, 25 Mar 2023 14:52:01 GMT

@BellPatricia I have your 8Gb service with a GigaHub on firmware 1.16. I have no issue getting both PPOE and / or ADMZ working to my Unifi XG Pro. However, in PPOE, best case I get 3Gb down and 873mb up. This was the case with all prior firmware releases. In ADMZ mode, I get approx. 7.3Gb up and down, which is great. However, when i set my gateway to DHCP, I do receive your routable IP, but faced with severe packet loss throughout the day (see photo). When I assign my WAN connection a static IP of 192.168.2.1, it works brilliantly with a clean connection, but i cant set up a VPN or site to site because my WAN broadcasts a local IP. Am i alone in this? Any ideas?

How to use Google Domains DDNS with GigaHub 4000

jlegue — Thu, 18 May 2023 18:45:32 GMT

My Asus RT-AC68U decided that it didn't want to work anymore, boo!

I am using the GigaHub 4000 as a stopgap while I figure out what to replace it with as the Google Nest WiFi Pro I picked up does not have the needed options and will soon be returned.

Looking at the Advanced setup of the GigaHub I see there is DDNS, this is good, however, the only options there are to use DynDNS and NoIP for the configuration. How can one use Google Domains for this same service? Are there other options that don't require one to pay?

have one more ip

yonejean — Sun, 31 Dec 2023 13:55:26 GMT

hi there I could I get more static ip in bell? I haven't find solutions.
I want to post my home NAS and my gpu server in external internet. 2 domain 2 ip.

Re: have one more ip

ZaneP — Sun, 31 Dec 2023 17:26:33 GMT

Are you a business customer? Bell doesn't offer static public IPs to residential customers. The IP address you have now can change at any time.

You should look into a DDNS (Dynamic DNS) service provider. Like Cloudflare

Re: Static IP

Lubcubs — Thu, 18 Jul 2024 02:09:36 GMT

I too just discovered this issue. I run a server for friends to join and was with cogeco for years. Never had any issues. For the year and a half my public IP never changed. But even if IP leases were monthly or bimonthly. That would be ideal. But with Bell, my public IP has changed 3 times in the last 2 weeks. Utterly ridiculous. I will be looking for more options outside of Bell I guess. I am not a business so will not be paying hundreds of dollars extra just to get access to a static IP.

The other thing that shocks me is I manage servers for multiple people. IP address's are supposed to mark who you are. Its a security feature. We ban people based on their IP's. No wonder people always get around their bans when ISP's are just giving them a new IP address whenever they feel like it.

Re: Static IP

WelshTerrier — Thu, 18 Jul 2024 10:18:40 GMT

Good Day & Welcome to the Bell Community Forum.

Bell doesn't offer static public IPs to residential customers. If you are a business customer, you can get a static IP address so that you can securely access your data from anywhere and host your own website, instead of relying on a third party. It is approximately $30.00 on a 3 yr. lease.

There are a number of free DNS services that offer a similar service that is free. E.g. DuckDNS, No-IP, etc.

Take care.

Re: Static IP

dks — Thu, 18 Jul 2024 10:38:07 GMT

Thank you for your comments. I'd like to clarify matters a bit.

First, Bell has never offered static IP's in their consumer level internet service. I believe that is in the Terms of Service that customers sign. Bell has always offered static IP service in their business level service and charged a premium for that.

No internet major telecom internet provider has, to the best of my knowledge, ever offered static IP's for their consumer internet service. Smaller independent internet providers have and still do offer a static IP service. You might wish to research that option if it appeals to you. You might also look at DDNS, which is available in your modem. You might also look at installing your own router behind the Giga Hub modem, using the modem's PPPoE pass through function and running a game server through that.

You refer to having internet service with a cable provider and having a static IP. What you had was an apparent static IP but it was not guaranteed as part of your Terms of Use. To the best of my knowledge, no cable provider offers an actual static IP as part of their consumer level internet service. Like all the major providers, they charge more for that service in their business level offering. It appears they give customers a static IP, that's why I called it apparent. Because of the nature of their technology, those providers do not change a customer's IP frequently. However, if you reboot the provider's modem, there is a very good chance you will receive a new IP.

You will find niche providers out there who will sell you a static IP service, for a price. Connecting to them will require technical knowledge.

I hope that clarifies what you are seeing and what you might look for to continue your server service.

Re: Static IP

Lubcubs — Wed, 14 Jan 2026 23:10:29 GMT

I was with Cogeco and my IP never changed for over a year, Prior to Cogeco, I was with Rogers, and had my server setup for 10 months without any issues to the IP changing. Ever since switching to Bell, I found out that ISP aren't providing static IP's but to have it change 3 times in 2 weeks is completely ridiculous. As other members had stated, if the IP lease ended monthly, it wouldn't be that big of a deal. And I specifically said I wouldn't be paying hundreds of dollars extra to get a static IP. Its not just "$30.00", its the cost of the "business" internet. Its 2024. A huge percentage of the population run small business' out of their home now, and expecting them to pay same costs as multi billion dollar corporations for internet is insanity. Stating its been this way since 1980 whatever is a horrible excuse to keep things that way. Times change, and Bell should be changing with them. There 100% should be an option for residential consumers to get a static IP, and upon researching it, 3 providers in my city offer a static IP for residential users

I did read someone's comment about DDNS earlier though and will be looking into that. If its easy enough to setup with my TCP shield then maybe I will go that route.

Re: Static IP

ZaneP — Thu, 18 Jul 2024 13:14:34 GMT

Before I switched to Bell I was a Cogeco customer for years. My public IP address rarely changed. The public IP from Bell has changed once, over the years since I've been a customer. I have no idea why you're seeing these apparently frequent public IP address changes.

Did you look at the event log on the modem to see what was happening just prior to the change of IP?

If you're running mission-critical services behind the modem, you may want to consider switching to a cloud-based model, or getting DDNS from a service provider (as I suggested to another person back in 2023)