topic Re: Wifi Security setting in Internet

Wifi Security setting

gregspencer — Thu, 06 Jan 2022 17:24:30 GMT

I'm trying to access the wifi security settings for my Home Hub 3000. I've tried to follow the guidance that says to go through Manage Wi-Fi > Advanced Settings except that my modem settings page does not give an Advanced Settings option in the Manage my Wi-Fi page (see below). I have signed in using Administrator credentials. What am I missing?

Re: Wifi Security setting

ZaneP — Thu, 06 Jan 2022 22:25:27 GMT

Hi @gregspencer

The guidance screens (from clicking the '?' icon) are a little obtuse.

So for starters, IIRC, you'll need to turn off Whole Home Wifi. That should get you deeper into what you may want to change.

As well, if you want more granular control over access to your wifi, download the Bell wifi app for iOS or Android.

The Bell support page for your HH3000 is here . I have the HH4000 but I doubt if there's much difference.

Let us know how its going!

Re: Wifi Security setting

CanadianGal — Tue, 11 Jan 2022 16:42:37 GMT

On the screen you shared, turn off "whole home wifi" then agree and save. then go back to that same screen and you should see the advanced settings button appear. You might have to log out and in again.

Re: Wifi Security setting

gregspencer — Tue, 11 Jan 2022 16:49:16 GMT

Yes, turning off whole home wifi got me the screen I was looking for. The downside is that my wifi reception was lousy (the reason for having whole home) so I had to locate myself in the basement where they installed the modem so I could connect. Then after turning whole home wifi back on, it took a good while for the pods to reconnect properly.

Thanks for the response!

Re: Wifi Security setting

gregspencer — Tue, 11 Jan 2022 16:50:25 GMT

Yes, that worked (see my reply to ZaneP). Thanks for the response!