topic Accessing BT internet account email using Bell Internet in Canada in Internet

Accessing BT internet account email using Bell Internet in Canada

Chiefcook — Sat, 23 Sep 2023 18:07:57 GMT

I am unable to send and receive email on my UK BT Internet account while in Canada. Gmail works OK, iCloud works OK. I am using a Mac computer and Mail email client. When I tether to my mobile phone using WiFi which is a Bell mobile, I can send and receive email. Please help.

Re: Accessing BT internet account email using Bell Internet in Canada

BellNick — Tue, 26 Sep 2023 21:20:47 GMT

Hi there @Chiefcook
Thank you for your post and welcome to the Community.
We would recommend trying a web based client for your 'UK BT' email. Should you still experience issues, we'd recommend reaching out to your email provider.
Hope this helps.