topic Re: Bell/Sympatico email addresses and data plans. in Internet

Can I keep my Bell email address if I cancel my service?

CJ — Sat, 06 Apr 2024 16:53:29 GMT

We have had sympatico.ca e-mail addresses for decades and Bell Mobility cell phones for almost as long.

BUT I was told by Bell that our sympatico e-mail addresses would be lost if we drop our Bell land-line, which doesn't make any sense at all as we now ONLY ever access our sympatico e-mail from our cell phones.

Is there not some way to associate our sympatico e-mail addresses with our Bell Mobility services rather than our unneeded land-line?

Re: Bell Webmail when only have Bell Mobility services.

User82 — Wed, 06 Apr 2022 15:11:27 GMT

We went Fibe to home, and our landline wire now connects to nothing*. The home-phone service is VOIP, though without any of the internet-based improvements others market with VOIP. But we did get to keep our @sympatico addresses. That is we kept them until Bell's 'improved' webmail apparently erased two out of the three accounts. Thanks be, gmail can still detect messages addressed that way. As for the landline, phone company's complete abandonment of CallerID and surrender to telemarketers, has made it useful only for rare voicemails, mostly from doctors' offices telling us they're faxing a referral.
----------

* The installer left the wire crossing over the yard saying "… if you ever go with TekSavvy, they'll want it". we both laughed. But the webmail nonsense and sympatico-silliness is undercutting the humour

Re: Bell Webmail when only have Bell Mobility services.

BellAntonie — Fri, 24 Mar 2023 17:53:02 GMT

Hey there @CJ , thanks for your post.

If you wish to keep your Sympatico and/or Bell.net email addresses, you will need to maintain a Bell Internet account or a Bell Mobility data device, such as a Turbo Hub, Turbo Stick or MiFi.

You may also be able to transfer your Bell email address to another active Bell Internet account (such as a family members account). For more details check out Bell email address - from old account to new

Bell email

Wanderer07 — Tue, 09 Aug 2022 16:56:55 GMT

Can one still use bell.net email if one switches to Rogers internet?

thanks!

Bell Email

TLF — Thu, 11 Aug 2022 23:00:18 GMT

If you switch internet providers do you have to give up your Bell email account? Or can you still use it?

Can I keep my sympatico email addresses if I cancel my internet.

SteveM — Fri, 24 Mar 2023 17:54:31 GMT

Customer Service has indicated I can't keep my sympatico email service however, on forums.bell.ca, Moderator BellAntgio indicated if one of 3 services is kept then the email service will be maintained. Can someone please clear up the discrepency as spending $50+ to maintain email addresses seems excessive.

Bell Satellite and Bell Email

Islandguy — Tue, 11 Apr 2023 21:37:17 GMT

If I only have a Bell satellite account can I still have a sympatico and a bell.net email address?

Canadian living in the US and selling my Canadian house. Can I forward sympatico mail?

Maji — Wed, 19 Apr 2023 01:14:56 GMT

I've been a Bell customer for 40 years. I moved to the US 10 years ago but still have Bell internet in my Canadian house. I'm now selling my Canadian house and will be disconnecting Bell internet in that house. I'm wonder if I can forward sympatico mail to my gmail account. Does it cost anything?

FYI, I still have a Canadian cottage that has a Bell landline, but currently there isn't any internet available in our area. Local government sponsored program is currently running cable lines free from the Highway to cottages along the shoreline in the cottage country area and will be hooked up in the new future. Will this help me at all with the forwarding sympatico mail to my gmail account? Or does this not make any difference with what I want to do.

I have so many accounts in both US and CAN (banks, utilities, businesses etc) that are linked to my sympatico account I'm getting worried what might happen when we disconnect our one Bell internet connection in our CAN house that we're selling. Any advise you is welcome. Thanks for your help. P.S. I'm not tech savvy.

How to retain sympatico email?

Sammy — Thu, 15 Jun 2023 18:25:35 GMT

I'm losing acess to my house and thus bell residential services but I want to keep my sympatico email.

I heard you could keep it aslong as I have a bell wifi/data product.

Re: How to retain sympatico email?

WelshTerrier — Mon, 19 Jun 2023 10:54:46 GMT

If you wish to keep your Sympatico and/or Bell.net email addresses, you will need to maintain a Bell Internet account or a Bell Mobility data device.

Once a Bell email address is deleted, it can not be renewed.

Bell is no longer offering free emails as part of their Internet service..

internet/email

UCG — Mon, 19 Jun 2023 19:13:47 GMT

We are moving to a remote location in northern ontario in a few months. We have found that bell internet is not currently available in that area. If we have to find an alternate internet provider but still have other bell services (cell phone and satelitte TV) can we still have our sympatico email addresses? or do we lose those when we cancel our internet?

Re: internet/email

WelshTerrier — Mon, 19 Jun 2023 20:12:34 GMT

Bell offers satellite & mobility service in the far north. They are one of the bigger suppliers of this type of service in remote locales across Canada. If you can obtain Bell Satellite TV, you should be able to connect to the internet as well. By doing so, you should be able to keep your Bell email address providing you maintain Bell internet / Bell mobility data device.

Once a Bell email address is deleted, it can not be renewed. Bell no longer offers free internet email addresses.

If you wish to keep your Sympatico and/or Bell.net email addresses, you will need to maintain a Bell Internet account or a Bell Mobility data device.

I would suggest you contact Bell Customer Service at 310-BELL before making any final account decisions if you wish to keep your Sympatico email addresses.

Bell also offers a free Move Valet Service. You can reach them at: 1 866 866-BELL.

They have a dedicated team that will assist you with your move & advise you on the available services at your new location. They will also follow up assisting you in a smoother transition from one location to another.

Here is a web link to this free service that will answer most of your moving questions: Move Valet | Bell Canada

Bell/Sympatico email addresses and data plans.

EMM90 — Thu, 13 Jul 2023 18:28:32 GMT

Hello. I have a question/concern that I hope someone can help me with.

We really want to cancel our Bell internet account, but we'll lose our
Bell email addresses if we do. However, after reading some past comments
it seems that it is now possible to transfer email addresses to a Bell mobile
account. That's great if true.

Are all mobility data plans created equal for this purpose? I see there's a tablet
'Flex' plan that starts at $10/month and also a 1GB plan that is also $10.
There may be a catch to plans like that, but the cost is much better than
maintaining an internet account we don't need.

Any thoughts or advice would be appreciated. It'd be good to have an idea
what we need to discuss with Bell before calling.

Thanks.

Re: Bell/Sympatico email addresses and data plans.

EMM90 — Sun, 30 Jul 2023 15:06:06 GMT

Hello again. I haven't received a reply to my post, but finally getting around
to calling Bell about this. I did an internet search on 'Bell Mobility Data
Device' (the exact words from another post) which brought me to the Mobile
Internet Devices page on Bell's website. I now have a better idea of what we need.

I'll post an update on whether or not I'm successful in being able transfer our
Bell email address to a new mobile plan. I'm sure there are others who would like to know.

Thanks. 🙂

E-mail

Mikey — Sat, 05 Aug 2023 14:09:23 GMT

I have had my sympatico.ca e-mail account for over 20 years. I’m moving to BC and have been told I will no longer be able to use that e-mail. I have been a customer of Cogeco in the past and was still able to use it. Also when travelling. Why can’t I keep it just because I’m moving out west?

Thank you

SYMPATICO email

Debbie06 — Fri, 29 Sep 2023 20:36:12 GMT

I need help. I cancelled my bell internet and now I can’t acces my bell SYMPATICO emails. What can I do?

Re: SYMPATICO email

ZaneP — Fri, 29 Sep 2023 20:47:10 GMT

Some ISPs allow some time for customers to get their email after cancelling. It sounds like Bell may have turned off access to your email right after you cancelled your service.

Call Bell to discuss how to get access. 1-844-310-7873.

Re: SYMPATICO email

WelshTerrier — Fri, 29 Sep 2023 21:58:06 GMT

Bell no longer offers any free email accounts. If you require a free email account you will need to obtain one from another email account supplier such as Gmail, Outlook, Yahoo, AOL, Mail, etc.

If you cancel your Bell Internet or Mobility service, your email account is automatically delete when you cancel these services. You will no longer have access to it or any of the information that you may not have deleted. Everything is deleted when the service is terminated. Your email account can not be recreated nor any of the emails or folders recovered.

Re: SYMPATICO email

ZaneP — Sat, 30 Sep 2023 02:20:22 GMT

The OP wasnt asking about free anything. Maybe some empathy for this person's situation?

To reiterate, some ISPs allow a period of time for former customers to wind up their email. So it's a little harsh on Bell customers who may not completely grasp the outcomes of cancelling their services. It costs Bell nothing to allow a grace period.

It's unfortunate that Bell doesn't make the email cutoff a part of disclosures when a new customer is signed up.

Re: SYMPATICO email

WelshTerrier — Sat, 30 Sep 2023 16:56:06 GMT

I was offering up suggestions, alternatives & solutions. It is unfortunate & I do understand the importance. It is not widely known by all users that email accounts are no longer offered & can not be added or reopened once closed.

When Bell decided to stop email account services per se, I was one of the first on this forum to confirm, lobby for & to suggest that it should be made public on this site. I also suggested that a message should be included in customer bills on MyBell or as a forum topic. I have done more than my due diligence in supporting & understanding the importance of Bell email accounts. This is not something I can change…… wish I could.

I do not work for Bell! I am just one member of this Bell Community Forum trying to help another member out.