topic Re: download speed in add-on's in Mobility

download speed in add-on's

Newb101 — Fri, 17 Jan 2025 04:31:56 GMT

I have the ultimate plan with 200 gigs of data and I sometimes use USB tethering to my PC to watch Youtube videos. I have the add-on to boost video quality to HD streaming for an extra $5 a month. I noticed there is also a separate $5 add-on that offers "Max avail 5G speeds & HD video" which says "Get HD Video Streaming and restore max speed for duration of data allowance". My question is: what is the difference between these two? and will I get faster download speeds with the second one? The phrase "restore max speed" is in question, seems like you're getting an extra thing for no more money. Thanks

Re: download speed in add-on's

BellKris — Mon, 06 Apr 2026 13:28:12 GMT

Hi there, @Newb101. Welcome to the Bell Community, and thanks for your post.

In regards to your plan, Certain plans will always come included with max 5G+ speeds, but it sounds like your plan in particular has lower quality video streaming speeds. The add-on offered that you're seeing for "Max avail 5G speeds & HD video" is intended for lower tier plans that may have both lower data speeds as well as lower streaming speeds; similarly named add-ons such as "HD video streaming" would fulfill the same purpose.

Thus in regards to your plan specifically, there is no difference between the two add-ons. Lower cost plans however would want the aforementioned offer to maximize both data and streaming speed.

Do bear in mind that this does not guarantee full 1080p HD at all times - you will still be subject to local network conditions that can impact your signal strength, and thus streaming quality. Topography, environmental conditions, line of sight to towers, types of buildings in your area, etc.

Let us know if you have any further questions. Best wishes.

— Kris

Re: download speed in add-on's

Newb101 — Thu, 23 Jan 2025 02:41:51 GMT

Hey thanks for the response BellKris,

Yes, my original plan came with SD video streaming, so I upgraded to HD for an extra $5, seems like a great deal so far, I went from a max of 480p to now 1080p.

It seems though that I'm being throttled as my download speeds never go beyond about 7 Mbps when USB tethering, untethered it's way higher. I was hoping for an inexpensive workaround to this, but with current technology probably won't happen.

Re: download speed in add-on's

user907 — Mon, 31 Mar 2025 21:35:48 GMT

Hi,

So I upgraded to the ultimate plan (2yr Ultimate 200GB) and I still only have SD streaming on my plan.