topic Re: How to activate where's my phone app in Mobility

Finding/Locating/Tracking a lost phone

Kit Camp — Mon, 21 Jul 2025 15:51:24 GMT

My phone has been stolen . Can I active the where's my phone? app? on a computer.

Re: How to activate where's my phone app

WelshTerrier — Mon, 21 Jul 2025 15:48:16 GMT

Samsung - Android
On a browser, go to android.com/find. Sign in to your Google Account. If you have more than one device: At the top of the sidebar, select the lost device. If your lost device has more than one user profile: Sign in with a Google Account that's on the main or personal profile.

Apple
You can use Find Devices on iCloud.com to find the approximate location of your iPhone, iPad, iPod touch, Mac, Apple Watch, AirPods, and Beats product if Find My is set up on the device and the device is online. To sign in to Find Devices, go to icloud.com/find.

Take care.

Re: Finding/Locating/Tracking a lost phone

Tll — Mon, 21 Jul 2025 15:52:31 GMT

Is there a way to track a lost phone which is on my bell account but is my sons phone so he has his own Apple ID

Re: Finding/Locating/Tracking a lost phone

WelshTerrier — Mon, 21 Jul 2025 15:52:42 GMT

There is no method of tracking it on your Bell Mobility account.

Either one of these methods that I have included will work as long as the devices have been set up accordingly.

You can use Find Devices on iCloud.com to find the approximate location of his iPhone, iPad, iPod touch, Mac, Apple Watch, AirPods, and Beats product if Find My is set up on the device and the device is online. To sign in to Find Devices, go to icloud.com/find.
Each of you can also have your own Apple ID. If you have set up Family Sharing on your Apple devices, then you can also use Find My to locate a family member's missing device. You can also use Siri to help locate a device. Siri: Say something like: “Play a sound on my iPhone” or “Where's my iPad?” Learn how to use Siri.

Locate a device in Find Devices on iCloud.com - Apple Support (CA)

Hopefully this will be of assistance to you & your son. Good Luck.

Take care.

Finding/Locating/Tracking a lost phone

Larry Beardy — Mon, 21 Jul 2025 16:13:56 GMT

Find my lost phone.

Re: Finding/Locating/Tracking a lost phone

WelshTerrier — Mon, 21 Jul 2025 16:13:51 GMT

Good Day.

It is somewhat difficult to help you with the limited information that you have provided. "Find my lost phone." Please elaborate.

Did you misplace your phone or was your device stolen? What is the make and model of your phone? Many phones today have security apps that will allow you to find your device. E.g. Apple - Find my App - devices, iPhone, Samsung - Find my phone app - SmartThings. etc.

Have you reported your mobile phone lost or stolen? If not, you should do so. It can be added to a national list for stolen mobile devices. Adding a device to the list will prevent it from being used on Bell’s network, and the networks of all service providers in Canada.

Find your lost iPhone or iPad - Apple Support (CA)

Find My Phone | SmartThings | Samsung Canada

If you’ve lost your phone/tablet or think it’s been stolen, log in to MyBell and suspend your service.

You should also contact Bell Mobility & have them transfer your service to another device: 1-800-667-0123.

If you subscribe to Smart/Phone Care, you may be eligible for a new device under the enhanced warranty.

You can also call the Smart/Phone Care centre at 1 866 213-2143 from 7 a.m. to midnight (ET), seven days a week (closed on statutory holidays).

When requesting a replacement online or calling the Smart/Phone Care centre, your request will be processed by Asurion, the administrator of the Smart/Phone Care program.

Hopefully this will be of assistance to you.

Take care.

Finding/Locating/Tracking a lost phone

BooBoo2 — Mon, 21 Jul 2025 16:13:17 GMT

How to find my lost phone from another device

Re: Finding/Locating/Tracking a lost phone

WelshTerrier — Mon, 21 Jul 2025 16:13:05 GMT

Good Day & Welcome to the Bell Community Forum.

In order to assist you further, can you please provide us with some additional information?

What is the make and model of your device? Did you misplace your phone or was your device stolen?

I have included the following manufactures support articles that will assist you in providing further options to help you find your phone.

Find your lost iPhone or iPad - Apple Support (CA)

Find My Phone | SmartThings | Samsung Canada

If you phone has been stolen, please check out: Go to helpful reply with the green checkmark ✅ that is included above. You should also view one of my earlier replies to another member.

Please let us know if we can of further assistance.

Take care.

Re: Finding/Locating/Tracking a lost phone

Hills — Tue, 23 Dec 2025 23:19:07 GMT

Can I find my missing device

Re: Finding/Locating/Tracking a lost phone

dks — Wed, 24 Dec 2025 14:34:26 GMT

Thank you for your concern. Please see the helpful replies with the green checkmark for information on how you might locate your device. That action can't be done through this forum.

Re: Finding/Locating/Tracking a lost phone

WelshTerrier — Wed, 24 Dec 2025 17:33:03 GMT

Good Day & Welcome.

As a starting point, what is the make and model of your device? Did you misplace your phone or was your device stolen?

Many phones today have security apps that will allow you to find your device. E.g. Apple - Find my App - devices, iPhone, Samsung - Find my phone app - SmartThings. etc. Did you setup any of these security features & apps on the missing device? I have included the following manufactures support articles that will assist you in providing further options to help you find your phone.

If you’ve lost your phone/tablet or think it’s been stolen, log in to MyBell and suspend your service. You should also contact Bell Mobility & have them transfer your service to another device: 1-800-667-0123.

If you subscribe to Smart/Phone Care, you may be eligible for a new device under the enhanced warranty. You would need to call the Smart/Phone Care centre at: 1-866- 213-2143.

If your mobile phone is lost or stolen, it can be added to a national list for stolen mobile devices. Adding a device to the list will prevent it from being used on Bell’s network, and the networks of all service providers in Canada.

How to add my device to the national list for lost or stolen mobile devices

Take care.

Re: Finding/Locating/Tracking a lost phone

Rice — Sat, 02 May 2026 21:36:08 GMT

i have lost my phone and i need help to find my phone

Re: Finding/Locating/Tracking a lost phone

WelshTerrier — Sun, 03 May 2026 00:46:38 GMT

Good Day & Welcome

It is somewhat difficult to help you with the limited information that you have provided. "Find my lost phone." Please elaborate.

Find your lost iPhone or iPad - Apple Support (CA)

Find My Phone | SmartThings | Samsung Canada

If you’ve lost your phone/tablet or think it’s been stolen, log in to MyBell and suspend your service.

You should also contact Bell Mobility & have them transfer your service to another device: 1-800-667-0123.

If you subscribe to Smart/Phone Care, you may be eligible for a new device under the enhanced warranty.

You can also call the Smart/Phone Care centre at 1 866 213-2143 from 7 a.m. to midnight (ET), seven days a week (closed on statutory holidays).

When requesting a replacement online or calling the Smart/Phone Care centre, your request will be processed by Asurion, the administrator of the Smart/Phone Care program.

Hopefully this will be of assistance to you.

Take care.