topic Re: How to block Email-to-SMS Gateway Communications in Mobility

How to block Email-to-SMS Gateway Communications

mczurma — Sat, 14 Dec 2024 14:39:25 GMT

I've recently (last 3 weeks) have been inundated with SPAM subscriptions being sent to my cell #, via an email-to-SMS gateway offered by Bell (xxxxxxxxx@txt.Bell.ca).

So to be clear, these aren't text messages being sent to my cell number, someone is subscribing to distribution lists using the above email, and all communications are appearing in my SMS, NOT EMAIL.

Is there a way to log into the @txt.bell.ca domain, to control all this crap (like in a standard email account)? Because I cannot continue blocking each message that comes in, when I'm receiving over a hundred a day, from numerous sources.

My last option is changing my cell # for peace of mind, but I'm partial to this number, as I've had it for 15+ years.

Re: How to block Email-to-SMS Gateway Communications

BellKris — Wed, 06 Aug 2025 19:54:55 GMT

Hi there, @mczurma. Thanks for reaching out, and welcome to the Bell Community.

First and foremost, any time you receive a suspicious message via SMS, we recommend reporting it immediately. For how to flag suspicious text messages, as well as any other possible security concerns, take a look at our Support page on Reporting security issues for more details.

We'll be happy to take a look into this for you, and will be reaching out in a private message to gather further info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Thanks again!

Re: How to block Email-to-SMS Gateway Communications

Kyrotown — Sun, 03 Aug 2025 19:23:27 GMT

Hi there,

I have the same issue as listed above. Can you please look into this as well?

Thanks

Re: How to block Email-to-SMS Gateway Communications

BellKris — Wed, 06 Aug 2025 12:53:11 GMT

Hi there, @Kyrotown. Thanks for reaching out, and welcome to the Bell Community.

We'll be happy to take a look into this for you, and will be reaching out in a private message to gather further info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Thanks again!

How to block Email-to-SMS Gateway Communications

TestyMcBeard — Wed, 06 Aug 2025 18:18:52 GMT

I'm getting random spam from different emails that are coming through as texts, is there a way to disable this without waiting until Dec 31 2025?

How to block Email-to-SMS Gateway Communications

TestyMcBeard — Thu, 07 Aug 2025 13:16:24 GMT

I'm getting spam messages from all over the internet, how i can disable this type of messaging?

Re: How to block Email-to-SMS Gateway Communications

dks — Thu, 07 Aug 2025 13:16:31 GMT

Thank you for your question. You do not say what type of phone you have. Some phones can allow you to report spam as junk and the sender is black listed from your phone. Bell is removing the text to email function by the end of the year, as well.

Re: How to block Email-to-SMS Gateway Communications

WelshTerrier — Thu, 07 Aug 2025 13:16:39 GMT

Good Day & Welcome to the Bell Community Forum.

To block email-to-SMS communications, you need to block the specific email addresses sending you these messages. There isn't a single setting to globally block all email-to-SMS, but you can block individual email addresses in your messaging app.

Bell, like other Canadian carriers, is eliminating this service. This service will no longer be available as of December 31, 2025. Text via email is being discontinued globally across the U.S. Canada, etc.

The email-to-text feature has become a popular method for spammers to send unwanted messages. It is difficult to trace and often bypasses traditional spam filters. There are further security issues & privacy concerns associated with routing SMS traffic through email systems, especially for businesses that handle sensitive data.

All Canadian carriers are working to reduce the number of unwanted messages and malicious content sent through their networks, and email-to-SMS gateways have been identified as a major source of this issue.

Any time you receive a suspicious message via SMS, we recommend reporting it immediately. For how to flag suspicious text messages, as well as any other possible security concerns, take a look at Bell's support page on Reporting security issues

Take care.

Re: How to block Email-to-SMS Gateway Communications

TestyMcBeard — Thu, 07 Aug 2025 15:56:53 GMT

Samsung zfold 7. I can block individual messages yes, but I'm getting about 100 of these a day all from different emails. So blocking one at a time isn't helping

Re: How to block Email-to-SMS Gateway Communications

TestyMcBeard — Thu, 07 Aug 2025 15:58:11 GMT

I'm blocking and reporting about 100 to 200 texts a day. Blocking individual emails isn't helping

Re: How to block Email-to-SMS Gateway Communications

TestyMcBeard — Thu, 07 Aug 2025 16:11:31 GMT

Re: How to block Email-to-SMS Gateway Communications

dks — Thu, 07 Aug 2025 19:55:05 GMT

Curious. Some appear to be legitimate mailing lists.

Re: How to block Email-to-SMS Gateway Communications

TestyMcBeard — Thu, 07 Aug 2025 20:43:03 GMT

This is what happens when someone is attempting to scam you, you get signed up for every website under the sun, and flooded with texts and emails in hopes that you miss the ones from your financial institutions letting you know someone is trying to login.

Re: How to block Email-to-SMS Gateway Communications

BellKris — Sat, 09 Aug 2025 12:59:18 GMT

Hi there, @TestyMcBeard. Thanks for reaching out.

We'll be happy to take a look into this for you, and will be reaching out in a private message to gather further info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Thanks again!

Re: How to block Email-to-SMS Gateway Communications

IDude — Sun, 17 Aug 2025 01:29:45 GMT

I'm getting random spam from different emails that are coming through as texts, is there a way to disable this without waiting until Dec 31 2025? Right now I’m filtering unknown senders which is inconvenient.

Re: How to block Email-to-SMS Gateway Communications

WelshTerrier — Sun, 17 Aug 2025 09:19:54 GMT

Good Day & Welcome to the Bell Community Forum.

There is no quick fix to block email-to-SMS communications. The only way you can do so is to block the specific email addresses sending you these messages. There isn't a single setting to globally block all email-to-SMS, but you can block individual email addresses in your messaging app.

I wish there was something further I could offer up to you as an immediate solution, but I cannot.

Take care.

Re: How to block Email-to-SMS Gateway Communications

BellKris — Tue, 19 Aug 2025 12:51:03 GMT

Hi there, @IDude. Thanks for reaching out.

We'll be happy to take a look into this for you, and will be reaching out in a private message to gather further info. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

Thanks again!

Re: How to block Email-to-SMS Gateway Communications

adamtj — Tue, 27 Jan 2026 15:27:30 GMT

end of Jan 2026 and i still get these daily.....

Re: How to block Email-to-SMS Gateway Communications

dks — Tue, 27 Jan 2026 20:36:42 GMT

Thanks for your concern. Have you reported these events to Bell as staff have advised? The link to information on how is in the posts below this from Bell staff.