Text Appointment Confirmation Failing (Error: Message Not Sent)

Yarg — Tue, 28 Jul 2026 14:24:11 GMT

I had set up a service appointment the other day for home internet issue. The day before the appointment I get a text saying that a tech could come earlier and if I wanted to take this earlier appointment to reply with the number 1. I tried repeatedly and messages of could not send kept appearing.

The service tech says he has heard of this problem and its a mobility department issue and couldn’t provide anymore info on the matter.

Thx Gary

Re: Text Appointment Confirmation Failing (Error: Message Not Sent)

WelshTerrier — Tue, 28 Jul 2026 15:30:08 GMT

Good Day & Welcome.

Thank you for your feedback.

Our apologies for the missed communications. I wish I could offer up to you a reason as to why you were unable to reply to the message, but I am unable to do so.

You should have received a notification either by text or email based on the preference you selected when you booked your appointment.

I have included the details for using and managing the Bell Manage your Appointment Tool below:

How to use the Manage Your Appointment tool - Bell - 60123

The Bell Manage Your Appointment tool

Take care.

topic Text Appointment Confirmation Failing (Error: Message Not Sent) in Mobility

Text Appointment Confirmation Failing (Error: Message Not Sent)

Re: Text Appointment Confirmation Failing (Error: Message Not Sent)