topic Re: 911 / 811 Service in Quebec in Mobility

911 / 811 Service in Quebec

irene — Sat, 11 Feb 2023 18:47:26 GMT

does the prepaid service include 911 and 811 service for quebec if I am a quebec resident?

Re: 911 / 811 Service in Quebec

BellAntonie — Fri, 17 Feb 2023 16:37:10 GMT

Hi there @irene, and welcome to the Community.

911 services and fees are a part of any monthly plan you choose for prepaid services with Bell.

You will have access to 811 services, however the cellular airtime is billed according to your prepaid price plan; check out Info-Santé 811 for more information.

Let the Community know if you have more questions.

Prepaid $0.95 past due

aomid — Tue, 17 Oct 2023 12:32:17 GMT

Good day, received a text from bell stating $0.95 is past due then Bell support says it's not required. Hoping to clarify, what happens if it isn't paid? Can't really afford two $15 payments.