topic Re: Help - my iPhone is showing a city in Quebec not Moncton in Mobility

Help - my iPhone is showing a city in Quebec not Moncton

MO — Mon, 01 Nov 2021 10:39:34 GMT

My iPhone is 1 hour behind as a result. I tried restarting and it didn’t help.

Re: Help - my iPhone is showing a city in Quebec not Moncton

Casserole — Mon, 01 Nov 2021 11:41:48 GMT

My Samsung did the same thing this morning, turned my time back an hour and now I'm late for work, Daylights Savings isnt until next weekend. I has to shut off the automatic date and time update and when I did it said I was in Vancouver (which I am in Toronto) How can I change my phone so it automatically updates the correct date/time for Toronto?

Re: Help - my iPhone is showing a city in Quebec not Moncton

MO — Mon, 01 Nov 2021 12:17:10 GMT

Do a restart and then go to settings/general/date&time: turn off the “set automatically” function and turn it back on. Your time should hopefully be corrected and the right time zone. If that doesn’t work you will need to call Bell - they sent us a signal. My steps are for the iPhone…

Re: Help - my iPhone is showing a city in Quebec not Moncton

BellDRock — Mon, 01 Nov 2021 15:01:20 GMT

Hi @MO and @Casserole

Some clients may have experienced an incorrect time change on their phone this morning.

The issue is now resolved. If the correct time does not appear, you may need to reboot your phone and/or turn to airplane mode and then back. We apologize for the inconvenience.

If you don't already, follow us @Bell_Support on Twitter. See the original notice here.