https://forum.bell.ca/t5/mobility/won-t-turn-off/m-p/912#M201 <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="8005136F-9E8E-44D0-A75B-3ED6BCEA8D49.jpeg" style="width: 749px;"><img src="https://forum.bell.ca/t5/image/serverpage/image-id/92i75219F3BB465419E/image-size/large?v=v2&amp;px=999" role="button" title="8005136F-9E8E-44D0-A75B-3ED6BCEA8D49.jpeg" alt="8005136F-9E8E-44D0-A75B-3ED6BCEA8D49.jpeg" /></span></P><P>&nbsp;</P><P>How do I turn this off when I didn’t even have set a pass word…I turned it off and &nbsp;back on and waited nothing happened. &nbsp;If pic doesn’t show up my phone &nbsp;went to emergency mode.</P> Sun, 07 Nov 2021 11:25:41 GMT Larockyc74 2021-11-07T11:25:41Z https://forum.bell.ca/t5/mobility/won-t-turn-off/m-p/912#M201 <P><span class="lia-inline-image-display-wrapper lia-image-align-center" image-alt="8005136F-9E8E-44D0-A75B-3ED6BCEA8D49.jpeg" style="width: 749px;"><img src="https://forum.bell.ca/t5/image/serverpage/image-id/92i75219F3BB465419E/image-size/large?v=v2&amp;px=999" role="button" title="8005136F-9E8E-44D0-A75B-3ED6BCEA8D49.jpeg" alt="8005136F-9E8E-44D0-A75B-3ED6BCEA8D49.jpeg" /></span></P><P>&nbsp;</P><P>How do I turn this off when I didn’t even have set a pass word…I turned it off and &nbsp;back on and waited nothing happened. &nbsp;If pic doesn’t show up my phone &nbsp;went to emergency mode.</P> Sun, 07 Nov 2021 11:25:41 GMT https://forum.bell.ca/t5/mobility/won-t-turn-off/m-p/912#M201 Larockyc74 2021-11-07T11:25:41Z https://forum.bell.ca/t5/mobility/won-t-turn-off/m-p/935#M204 <P>This has to do with the phone itself.&nbsp; You can use Find my mobile if you have the remote unlock enabled on your phone... Otherwise you might need to perform a&nbsp;factory reset <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span>&nbsp; Best to reach out to Samsung, but here is info from their site.</P><P><A href="https://www.samsung.com/in/support/mobile-devices/how-can-i-unlock-my-galaxy-device-if-i-forgot-the-security-pin-pattern-or-password/" target="_blank">https://www.samsung.com/in/support/mobile-devices/how-can-i-unlock-my-galaxy-device-if-i-forgot-the-security-pin-pattern-or-password/</A></P><P>&nbsp;</P> Mon, 08 Nov 2021 20:40:43 GMT https://forum.bell.ca/t5/mobility/won-t-turn-off/m-p/935#M204 CanadianGal 2021-11-08T20:40:43Z