My Moto G Power - phone messages

UberNBM — Mon, 07 Mar 2022 21:34:36 GMT

My Motorola G Power phone won't take messages any more. It says an extended absence greeting is in place and will not accept messages. How do I change this?

Re: My Moto G Power - phone messages

BellAntonie — Thu, 10 Mar 2022 19:28:07 GMT

Hey there @UberNBM,

Welcome to the Community and thanks for your post.

The extended absence greeting feature is used if you’ll be away for a period of time and wish to record a new greeting without erasing your usual one. Callers will hear your absence greeting after the first ring and won’t be able to leave a message, so your mailbox won’t fill up. When you turn off the feature, your usual greeting will return.

Recording an extended absence greeting

Access your mailbox by pressing and holding the 1 key on your mobile phone.
Press 4 to for Personal options
Press 3 for Personal greeting options.
Press 2 and follow the instructions for creating an extended absence greeting.

Turning off an extended absence greeting

Access your mailbox by pressing and holding the 1 key on your mobile phone.
Follow the instructions to turn off your extended absence greeting.

For more information you can visit our support article titled How to set up and use Message Centre voicemail.

topic My Moto G Power - phone messages in Mobility

My Moto G Power - phone messages

Re: My Moto G Power - phone messages