topic Troubleshooting iOS 17 Live Voicemail in Mobility

Troubleshooting iOS 17 Live Voicemail

Don22 — Tue, 16 Jan 2024 17:27:05 GMT

I'm unable to change greeting and not indicating no message even though messages left.

Re: Voicemail

BellKris — Mon, 16 Oct 2023 13:36:39 GMT

Hi there, @Don22. Welcome to the Bell Community.

If you're using an iPhone and have recently updated to iOS 17 with Live Voicemail, and do not subscribe to iPhone Visual Voicemail, check out How to use iOS Live Voicemail for tips and tricks on how this new feature functions depending on your subscribed voicemail service.

Re: Voicemail

Don22 — Wed, 11 Oct 2023 10:37:06 GMT

Yesterday I realized that I needed to turn live voice mail off on my iphone 14 in order for the carrier voicemail to work.

Voicemail

finbar — Thu, 12 Oct 2023 19:51:08 GMT

I have an iPhone 11 with iOS 17. After I upgraded the software, my voicemail has not been working properly. I will see a red notification that I have a voicemail. When I try to listen to it, I'm told "You have no voicemail."

Re: Voicemail

bkor — Sat, 14 Oct 2023 04:42:28 GMT

I have the exact same issue. Talked to customer service who couldn’t help. They created a ticket for Tech Help to contact me. So far they’ve left 3 voicemails that I can’t listen to because it says I have no messages. Guess they didn’t read the ticket.

Re: Voicemail

Don22 — Sat, 14 Oct 2023 10:22:11 GMT

The carrier voicemail works when you turn off live voice mail.

voice mail

danie — Sun, 15 Oct 2023 15:12:22 GMT

My I phone does not indicate that I have a voice mail. Messages are left on my voice mail but I don't get

any alerts. I used to.

Thanks

My voice mail greeting is not saving on iPhone 13 iOS 17.1.1

BWW — Mon, 27 Nov 2023 19:36:41 GMT

My voice mail greeting is not saving on iPhone 13 iOS 17.1.1

Upgrading to iOS 17 and voicemail

Chowilawu — Mon, 27 Nov 2023 21:10:06 GMT

After upgrading to iOS 17 my voicemail will no change from standard voice even though I recorded a new message and saved it.

Outgoing Message Changed by Bell

Teedub44 — Wed, 29 Nov 2023 02:05:44 GMT

Bell has somehow changed my outgoing message from my personal greeting to a "standard" greeting by a man with a South Asian accent. WTH??? Even if I go back in and try to change it to a personal greeting, it won't change.

Where did voicemail go?

confused23 — Thu, 14 Dec 2023 23:05:53 GMT

Just recently I have been receiving a printed version of voicemails with no audio recorded at all. As soon as I read the printed version which comes onto a screen when I push the voicemail icon, the message is gone and not recorded as audio. This must be a new feature but there is no way to hold onto my voicemail messages to return calls at another time. Please help if you have had this issue and found a resolution. Thanks!

No voicemail messages after phone update

Oxenham — Wed, 03 Jan 2024 12:25:52 GMT

Since updating our phones, both my phone and my wife’s phone no longer receives voice messages. It says we have messages but when we try to listen to them it says there is no messages.

iPhone Voicemail greeting

Pat Van — Wed, 07 Feb 2024 14:00:01 GMT

My voicemail greeting has been changed without my consent. And now it won’t record my voice for the greeting. Please help. Did another company takeover as the Carrier Voicemail or has my iPhone been hacked?

Troubleshooting iOS 17 Live Voicemail

Mate55 — Thu, 28 Mar 2024 12:14:14 GMT

upgraded to iPhone 15 plus...now my voicemail will not record a new voicemail? Help

Re: Troubleshooting iOS 17 Live Voicemail

LO70 — Wed, 03 Apr 2024 11:51:32 GMT

Same problem here. I have an iPhone 15, Voice messages left for me, Bell Mobility Voice Message Centre tells me I have no voice messages.

Voicemail

Tango2 — Wed, 20 Nov 2024 18:04:37 GMT

iPhone constantly showing a voicemail when there isn’t any. I’ve tried restarting phone, nothing works. Thanks

Re: Voice mail troubles

Toogoode2 — Sat, 01 Feb 2025 19:51:10 GMT

I do not have call forwarding on and I am not receiving voicemails. The system says 'you have no messages' even tho I left two from my landline

Re: Voicemail

Wakka197 — Tue, 11 Feb 2025 16:37:13 GMT

I was having issues casue you get a voice recording only 18 second and then it just go to my machine that I pay

Re: Voicemail

BellAntonie — Thu, 13 Feb 2025 19:45:01 GMT

Hey there @Wakka197 ,

Thanks for your post.

We're not sure we fully understand your post and will need some clarification in order for the community to best assist.

Looking forward to hearing back from you.