topic Re: Cannot open attachments. Since my plan was upgraded I now cannot view or send attachments. in Mobility https://forum.bell.ca/t5/mobility/cannot-open-attachments/m-p/3233#M426 <P>Hey there @<SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>Joel,&nbsp;</STRONG></SPAN></P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">Welcome to the Community and thanks for your post.&nbsp;</SPAN></P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">In order to receive helpful tips and tricks, more information will be needed.</SPAN></P> <UL> <LI><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">What is the make and model of your phone?</SPAN></LI> <LI><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">Is it a newly acquired phone or just a plan change?</SPAN></LI> <LI>If it was a Hardware Upgrade done online, was the order activated via My Bell and new SIM card inserted in the new phone?</LI> <LI>Is any other services affected (calls, text, data, etc.)?</LI> <LI>Did you <A href="https://m.bell.ca/supportchangerateplane" target="_blank">check your rate plan on My Bell</A> to see if any features were missing?</LI> <LI>Have you completed any <A href="https://support.bell.ca/Troubleshooting_tools_and_Help/Mobility" target="_blank">troubleshooting</A>?</LI> </UL> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 25 Mar 2022 20:13:05 GMT BellAntonie 2022-03-25T20:13:05Z Cannot open attachments. https://forum.bell.ca/t5/mobility/cannot-open-attachments/m-p/3194#M420 <P>Cannot open attachments. Since my plan was upgraded I now cannot view or send attachments.</P> <P>&nbsp;</P> Thu, 24 Mar 2022 12:07:19 GMT https://forum.bell.ca/t5/mobility/cannot-open-attachments/m-p/3194#M420 Joel 2022-03-24T12:07:19Z Re: Cannot open attachments. Since my plan was upgraded I now cannot view or send attachments. https://forum.bell.ca/t5/mobility/cannot-open-attachments/m-p/3233#M426 <P>Hey there @<SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;"><STRONG>Joel,&nbsp;</STRONG></SPAN></P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">Welcome to the Community and thanks for your post.&nbsp;</SPAN></P> <P><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">In order to receive helpful tips and tricks, more information will be needed.</SPAN></P> <UL> <LI><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">What is the make and model of your phone?</SPAN></LI> <LI><SPAN style="background-color:rgb(255,255,255);color:rgb(46,46,46);font-size:13px;">Is it a newly acquired phone or just a plan change?</SPAN></LI> <LI>If it was a Hardware Upgrade done online, was the order activated via My Bell and new SIM card inserted in the new phone?</LI> <LI>Is any other services affected (calls, text, data, etc.)?</LI> <LI>Did you <A href="https://m.bell.ca/supportchangerateplane" target="_blank">check your rate plan on My Bell</A> to see if any features were missing?</LI> <LI>Have you completed any <A href="https://support.bell.ca/Troubleshooting_tools_and_Help/Mobility" target="_blank">troubleshooting</A>?</LI> </UL> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 25 Mar 2022 20:13:05 GMT https://forum.bell.ca/t5/mobility/cannot-open-attachments/m-p/3233#M426 BellAntonie 2022-03-25T20:13:05Z Re: Cannot open attachments. https://forum.bell.ca/t5/mobility/cannot-open-attachments/m-p/3789#M479 <P>And did you do the basic things like restart and turn phone on . That should not be happening .&nbsp;</P> Fri, 22 Apr 2022 17:56:47 GMT https://forum.bell.ca/t5/mobility/cannot-open-attachments/m-p/3789#M479 Wakka197 2022-04-22T17:56:47Z