https://forum.bell.ca/t5/mobility/poor-basement-cell-reception/m-p/5125#M555 <P>From your description I have had the same reception issues. My phone default was set to 4G/LTE. This faster network setting has worse reception than the 3G setting.&nbsp; I went in to the Network Settings for my phones, and set them to the 3G settings.&nbsp; In your phone they may display the BELL terminology for these settings. You will be able to figure this out. Use the next setting down the list as the default setting.&nbsp; If you get it wrong the phone will show no signal, and you can try another setting or put it back.&nbsp;&nbsp;<BR /><BR />Since I am not using my phone as a modem for a computer I found no difference between 3G and 4G/LTE. Some phone display 4G/LTE and H+.&nbsp; There are some phone models and mobile routers that will not allow the user to switch network modes. Most devices do allow this.&nbsp;<BR /><BR />You could buy a mobile phone repeater, but this is a very expensive option and has to be properly set up.&nbsp; I have a high end SUV that has a built in repeater. When I am within about 350 feet to my vehicle the repeater automatically receives only my phone and repeats the signal. The technology is something like a high end WiFi repeater in how it works.&nbsp;<BR /><BR /><BR /><BR /><BR /></P> Mon, 30 May 2022 10:50:13 GMT jerryg50 2022-05-30T10:50:13Z https://forum.bell.ca/t5/mobility/poor-basement-cell-reception/m-p/5117#M553 <P>My workplace is in a basement and the cell reception is very poor. What are my options for enhancing the service? Is there a passive antenna I can stick on the back of my phone? Are there legal options for an active repeater gadget? Unfortunately Bell does not support wifi calling for my device (Asus Zenfone 8).</P> Mon, 30 May 2022 01:16:46 GMT https://forum.bell.ca/t5/mobility/poor-basement-cell-reception/m-p/5117#M553 Johndoe 2022-05-30T01:16:46Z https://forum.bell.ca/t5/mobility/poor-basement-cell-reception/m-p/5122#M554 <P>Maybe try forwarding the call to a landline?</P> Mon, 30 May 2022 02:55:01 GMT https://forum.bell.ca/t5/mobility/poor-basement-cell-reception/m-p/5122#M554 AlexS 2022-05-30T02:55:01Z https://forum.bell.ca/t5/mobility/poor-basement-cell-reception/m-p/5125#M555 <P>From your description I have had the same reception issues. My phone default was set to 4G/LTE. This faster network setting has worse reception than the 3G setting.&nbsp; I went in to the Network Settings for my phones, and set them to the 3G settings.&nbsp; In your phone they may display the BELL terminology for these settings. You will be able to figure this out. Use the next setting down the list as the default setting.&nbsp; If you get it wrong the phone will show no signal, and you can try another setting or put it back.&nbsp;&nbsp;<BR /><BR />Since I am not using my phone as a modem for a computer I found no difference between 3G and 4G/LTE. Some phone display 4G/LTE and H+.&nbsp; There are some phone models and mobile routers that will not allow the user to switch network modes. Most devices do allow this.&nbsp;<BR /><BR />You could buy a mobile phone repeater, but this is a very expensive option and has to be properly set up.&nbsp; I have a high end SUV that has a built in repeater. When I am within about 350 feet to my vehicle the repeater automatically receives only my phone and repeats the signal. The technology is something like a high end WiFi repeater in how it works.&nbsp;<BR /><BR /><BR /><BR /><BR /></P> Mon, 30 May 2022 10:50:13 GMT https://forum.bell.ca/t5/mobility/poor-basement-cell-reception/m-p/5125#M555 jerryg50 2022-05-30T10:50:13Z