topic Just ordered device upgrade but wrong shipping address in Mobility

New Phone delivery - Can I change where it is to be delivered?

VinnyB — Mon, 26 Aug 2024 14:21:35 GMT

I would like to have my new phone shipment diverted to my work. I'm not at home during the day and can't be there to accept the package. Purolator won't let me make the changes.

Re: New Phone delivery

WelshTerrier — Sat, 29 Jul 2023 18:27:14 GMT

Unfortunately, you can not change your phone delivery on the Bell Community Forum. I would suggest you contact Bell Mobility A.S.A.P. to avoid any further delays. You can reach them at: 1-800-667-0123 or *611

Mon. - Fri. 8:00am - 9:00pm Weekends: 9:00am - 6:00pm

Phone sent to wrong address

Parks — Fri, 29 Sep 2023 16:36:25 GMT

Hello all,

I pre ordered the new iPhone and I've just now realized my address was wrong on my account so it sent to the old address. What are my options here?

Re: Phone sent to wrong address

WelshTerrier — Fri, 29 Sep 2023 18:10:28 GMT

Contact Bell Mobility ASAP. Hopefully it has not been delivered yet & it can be redirected. In most cases such as this require identification & a signature. Bell Mobility: 1 888 4-MOBILE (662453)

Good Luck!

Just ordered device upgrade but wrong shipping address

Natastrophe — Mon, 15 Jan 2024 07:43:09 GMT

I Just ordered a device upgrade but i just noticed the shipping address i had entered was not updated so its the wrong shipping address. How do I fix this? It has not shipped yet but also Bell customer service is closed.

How do I change my shipping address

SpaceShip — Fri, 02 Feb 2024 00:01:48 GMT

I just bought a new Cellphone online. I received my purchase comfirmation, but my delivery adress is mistaken. I want to know if it's possible to modify my order, because I want it to be deliver to my home, before I get my delivery comfirmation. Or even worst, before it goes somewhere else.

How do I modify my order!?!?!?

Re: How do I change my shipping address

WelshTerrier — Fri, 02 Feb 2024 00:12:09 GMT

You can cancel your order ASAP with Bell Mobility or call them now before it is too late to make this change.