https://forum.bell.ca/t5/mobility/bell-mobility-return-policy/m-p/41543#M6006 <P>I need to return my iPhone to a Bell Store tomorrow and as I’m getting a ride and actually need my phone to contact that person, is it possible to reset it to factory settings there or have an employee do it for me or do I have to do it before I get there? I have all my stuff on iCloud, so I’m not too worried about losing information.&nbsp;<BR /><BR /></P><P>Thank you.</P> Tue, 16 Jan 2024 18:16:30 GMT ChrisInSooke 2024-01-16T18:16:30Z https://forum.bell.ca/t5/mobility/bell-mobility-return-policy/m-p/41543#M6006 <P>I need to return my iPhone to a Bell Store tomorrow and as I’m getting a ride and actually need my phone to contact that person, is it possible to reset it to factory settings there or have an employee do it for me or do I have to do it before I get there? I have all my stuff on iCloud, so I’m not too worried about losing information.&nbsp;<BR /><BR /></P><P>Thank you.</P> Tue, 16 Jan 2024 18:16:30 GMT https://forum.bell.ca/t5/mobility/bell-mobility-return-policy/m-p/41543#M6006 ChrisInSooke 2024-01-16T18:16:30Z https://forum.bell.ca/t5/mobility/bell-mobility-return-policy/m-p/41546#M6008 <P>You need to do a factory reset before you turn your device in. This can be done inside of the store, outside of the store, at home, or wherever it is more convenient for you. It is your choice. Just remember to also remove your SIM!</P><P>Take care.</P> Tue, 16 Jan 2024 18:39:26 GMT https://forum.bell.ca/t5/mobility/bell-mobility-return-policy/m-p/41546#M6008 WelshTerrier 2024-01-16T18:39:26Z