topic Is there a limit on roaming fees? in Mobility

Is there a limit on roaming fees?

Cyd — Tue, 01 Aug 2023 21:33:45 GMT

Is there a limit on roaming fees?

Re: Is there a limit on roaming fees?

WelshTerrier — Tue, 01 Aug 2023 22:23:05 GMT

Your provider is required to notify you when you are roaming and must limit data roaming charges to $100 per billing cycle, unless you explicitly agree to more charges.

Re: Is there a limit on roaming fees?

BellKris — Wed, 02 Aug 2023 12:20:12 GMT

Hi there, @Cyd. Welcome to the Bell Community.

Thank you @WelshTerrier as well for your reply. 🙂 I just wanted to step in and provide some additional information.

The $100 data roaming block that was mentioned is specifically only for if you have pay per use, AKA not having Roam Better added onto your account. Once you hit that $100 limit, you would be prompted to add Roam Better to your plan to continue using data.

With Roam Better specifically, the daily fee is capped to 20 days each billing cycle. This is calculated separately for US roaming as opposed to international roaming; so you can have 20 days of US roaming and 10 days of international roaming, but not 25 days of US roaming and 5 days of international roaming, for example.

For more information, take a look at our Roam Better FAQ and scroll down to How does the Roam Better daily fee work?

Let us know if you have any further questions.

Is there a limit on roaming fees?

tweedledeuk — Wed, 14 Feb 2024 15:01:23 GMT

$16 a day from you to go to Mexico. That's $112 for the week. Our other plan is 120 for Mexico for the year.

I need to add Roam Better

Shaunmcg74 — Fri, 26 Apr 2024 12:46:46 GMT

It shows I’m enrolled in the Roam Better. I’m going to Cuba and from what I’m reading I think it’s $16 per day. Do I just use my phone like normal and only get charged $16 per day automatically or will there be hidden charges later? Thanks