topic RCS messages being received with number prior to transfer in Mobility

Incorrect number showing up when texting

JayRatz — Sat, 22 Jul 2023 17:54:25 GMT

Why is my phone number showing up incorrectly for the recipients of my texts and how do I change it? I just joined Bell a week ago, received a temporary phone number, and got my existing phone number ported over. Now when a new person receives a text from me it shows that it is still coming from my temporary phone number that shouldn't exist anymore.

Re: Incorrect number showing up when texting

BellKris — Mon, 24 Jul 2023 18:33:32 GMT

Hi there, @JayRatz. Welcome to the Bell Community.

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Re: Incorrect number showing up when texting

Michy37 — Sun, 06 Aug 2023 18:43:40 GMT

This is happening to me as well, after a recent number change? Help!

Re: Incorrect number showing up when texting

BellKris — Tue, 08 Aug 2023 12:10:08 GMT

Hi there, @Michy37. Welcome to the Bell Community.

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Re: Home Phone On Account

Meloxi — Sun, 13 Aug 2023 05:51:06 GMT

Hello bell i am new on this program and when ever i call or text somebody the number on others phone is not my own number please help me

Re: Home Phone On Account

BellKris — Tue, 15 Aug 2023 11:25:26 GMT

Hi there, @Meloxi. Welcome to the Bell Community.

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Re: Home Phone On Account

P_unit99 — Thu, 21 Sep 2023 21:52:53 GMT

Hi I'm having same issue as above. When I send texts it sends from the temporary number

Re: Home Phone On Account

BellAntonie — Mon, 25 Sep 2023 18:44:02 GMT

Hi there @P_unit99 ,

Welcome to the Bell Community and thanks for your post.

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Re: Incorrect number showing up when texting

LorneCrawford — Tue, 10 Oct 2023 00:28:25 GMT

I have the same issue as well.

Re: Incorrect number showing up when texting

BellAntonie — Wed, 11 Oct 2023 17:26:11 GMT

Hi there @LorneCrawford ,

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Re: Incorrect number showing up when texting

Jamess — Mon, 16 Oct 2023 21:02:31 GMT

I'm having the same problem as above - phone number showing up incorrectly for the recipients of my texts. I'm a new Bell customer.

Re: Incorrect number showing up when texting

BellAntonie — Tue, 17 Oct 2023 13:00:56 GMT

Hi there @Jamess ,

Welcome to the Bell Community and thanks for your post.

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Re: Incorrect number showing up when texting

LisaCameron — Thu, 23 Nov 2023 15:51:40 GMT

This is also happening to me. Would like to discontinue my temporary number.

Re: Incorrect number showing up when texting

BellAntonie — Fri, 24 Nov 2023 20:27:53 GMT

Hi there @LisaCameron ,

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Text from temporary number

Doug1 — Fri, 01 Dec 2023 15:55:28 GMT

Hello bell i am new on this program and when ever i call or text somebody the number on others phone is not my own number please help me

Re: Text from temporary number

BellKris — Sat, 02 Dec 2023 13:15:50 GMT

Hi there, @Doug1. Welcome to the Bell Community and thanks for your post.

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Re: Incorrect number showing up when texting

Steveman0 — Thu, 14 Dec 2023 22:58:21 GMT

I'm having the same issue, would like this fixed. Thank you.

Re: Incorrect number showing up when texting

BellKris — Sat, 16 Dec 2023 12:45:39 GMT

Hi there, @Steveman0. Welcome to the Bell Community and thanks for your post.

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Re: Incorrect number showing up when texting

Fharris — Sat, 16 Dec 2023 15:08:44 GMT

This is happening to my husband and me as well

We recently moved to Bell a couple of days ago and our texts are going out with the temporary number but our phone numbers were transferred over, please help

Re: Incorrect number showing up when texting

Techie — Sat, 16 Dec 2023 20:09:40 GMT

Having the exact same problem, as well my USA calls are frequently dropped, or don't work at all. Tried manually to choose the network as outlined in the FAQs but still huge network problems with the calling and texting.