topic Can't make calls - network busy in Mobility

Network is Busy

Soni11 — Sat, 29 Jul 2023 15:26:22 GMT

Hello, I just bought a Bell Sim card and plan in a Bell store yesterday, I try to call out today and the message is "Network is Busy" I tested other numbers and the same message.

Public mobile also had customers complain about their Network.

I had the same issue with Public Mobile, which I was a customer for years and only recently this issue, I could not call out or receive calls, this is why I switched. I'm disappointed, I thought Bell would be a much better option.

Can a Bell Mobility Technician Test if it is the Sim card, new living area I moved to or my Mobile(Motorola One Action)?

Re: Network is Busy

BellKris — Mon, 31 Jul 2023 11:46:57 GMT

Hi there, @Soni11. Welcome to the Bell Community.

We wanted to check in and see if you were still having issues and receiving a "Network is busy" message when trying to complete a call. If so, could you provide some additional details?

Is the issue only happening indoors, outdoors or both?
Are you having any difficulties with text messaging or data usage as well?
What troubleshooting steps have you done so far?
Is your phone updated to it's latest OS version?
Which network is selected in your network settings?
Have you contacted our technical support team to verify your concern and open a ticket if needed?

Looking forward to hearing back from you.

Can't make calls - network busy

Monkey0 — Sat, 13 Apr 2024 12:56:35 GMT

Why can I not make or receive calls ,states network busy