topic Re: New Device costs. in Mobility

BYOD New Device costs

BigBeard — Mon, 12 Aug 2024 11:40:58 GMT

When it says you are eligible for a new device and it give a price. Is that price on top of your current rate plan or is that the price all included? I have always bought my own device elsewhere so was just curious.

Re: New Device costs.

dks — Sun, 11 Aug 2024 08:11:32 GMT

Thank you for your question. The price listed would not include any applicable sales tax, at least. The Device Full Price is for the device only. The rate per month or payment is always conditional, such a a two year plan commitment, requirement to bring back the device undamaged, and other conditions, Always read the fine print to determine at actual cost and agreement conditions for a fair comparison.
I buy my phones outright (most recently on Aeroplan points from Apple), put a quality case and screen protector on and have found they last four or even five years. By that time, battery issues can emerge as well as other small annoyances.

Re: New Device costs.

WelshTerrier — Sun, 11 Aug 2024 11:10:43 GMT

Good Day & Welcome to the Bell Community Forum.

The Bell Community is a place for you to ask questions, find answers and share your thoughts. It is a peer-to-peer web site. As such, we do not have access to your account & billing records.

It is best that you contact Bell Mobility Customer Service for a more in depth & accurate answer to your question.

Are you referencing " Great news: You can upgrade to any device today. Upgrade Now" in MyBell > My device.

If you select Upgrade Now, you wil see a wide selection of available devices that you can upgrade to. This is associated with Bell SmartPay. The price shown would be for 24 months on a contract. It does not include your monthly rate plan. This would be in addition. Taxes are also extra.

With SmartPay, you can also choose the DRO option (device return option); which gives you a lower monthly payment & the option to buy out the remaining balance or returning the device in good working order at the end of your contract.

For further information, please call: 1 800 667-0123 or dial *611 from any Bell mobile device.

Take care.