topic Re: unable to send pictures from Samsung A53 to iPhones in Mobility

unable to send pictures from Samsung A53 to iPhones

unionhouse — Mon, 07 Oct 2024 12:55:51 GMT

I am unable to send pictures using 'Text Messages' from my Samsung A53 to anyone with an iPhone.

I am able to send & receive pictures to all Android cell phones. I only have issues with iPhones.

My Samsung Software is up to date. I have checked and re-checked my SMS/MMS is 'on/enabled' etc.

Without having to send pictures via another App, is there a simple workaround?

Thank you

Re: unable to send pictures from Samsung A53 to iPhones

WelshTerrier — Mon, 07 Oct 2024 14:02:04 GMT

Good Day.

One of the reasons you might be having this problem is the file sizes of your MMS are too large to be sent over the air. Also check to see if the iPhone MMS is turned on or off. You won't get the message if it is not turned on. Have the iPhone user verify that this feature is turned on. To enable MMS: Open Settings > Messages and tap the MMS toggle if it isn't already on. Try turning this feature on, and then check to see if you still have a problem.

Take care.

Re: unable to send pictures from Samsung A53 to iPhones

dks — Mon, 07 Oct 2024 14:28:28 GMT

iOS 18 and above is subtly different. Settings ==> Apps ==> Messages ==> MMS Messaging. On/Off

Re: unable to send pictures from Samsung A53 to iPhones

unionhouse — Mon, 07 Oct 2024 17:22:46 GMT

Thank you very much

Re: unable to send pictures from Samsung A53 to iPhones

unionhouse — Mon, 07 Oct 2024 17:23:43 GMT

Thank you very much.

Re: unable to send pictures from Samsung A53 to iPhones

unionhouse — Mon, 07 Oct 2024 17:28:56 GMT

me again ... the iPhone user has MMS enabled ... that makes sense once you mentioned the file size is too large.

many thanks

Re: unable to send pictures from Samsung A53 to iPhones

dks — Mon, 07 Oct 2024 21:14:39 GMT

Bell won’t allow photos of more than 20 meg in total, in my experience.

Re: unable to send pictures from Samsung A53 to iPhones

unionhouse — Tue, 08 Oct 2024 01:58:21 GMT

Hi ... I wanted to let you know I resized my pictures and the iPhone user received them!!

Thank you again for solving my issue.

Re: unable to send pictures from Samsung A53 to iPhones

dks — Tue, 08 Oct 2024 12:43:47 GMT

Thanks for letting us know.

Re: unable to send pictures from Samsung A53 to iPhones

unionhouse — Tue, 08 Oct 2024 16:34:21 GMT

You're welcome