Plan and data proration

Katieelizabeth — Thu, 24 Oct 2024 11:47:36 GMT

I changed my plan 1 day into my pay cycle and now when I sign in my data usage tab is all over the place. Its showing I'm over my data on my old plan and need to unblock data but I just changed my plan to include 160 gb of data so I'm well under that. I don't want to get a crazy high bill when I changed my plan to include more than enough data.

Re: Plan and data proration

WelshTerrier — Thu, 24 Oct 2024 12:11:29 GMT

Good Day & Welcome to the Bell Community.

This is a community forum, a peer-to-peer web site. we do not have access to your account & billing information

When you change your plan, you will initially see what appears to be a data usage anomaly. This is normal.

If you changed your plan after the fact whether it is for one day or more, you're billing under the old will be based on what you used. Your new plan's mobility usage will be adjusted to reflect the remaining days left for the billing period.

If you require any further billing information, you should contact Bell Mobility Customer Service Accounts & Billing at: 1 800 667-0123 or dial *611 from any Bell mobile device.

Take care.

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Plan and data proration

Re: Plan and data proration