topic Re: Phone no longer flashes when there is a message nor does the dial tone beep in Home phone

Call waiting - No Flash or Beep indicator

Biglou — Wed, 13 Nov 2024 21:59:56 GMT

Phone no longer flashes when there is a message nor does the dial tone beep

Re: Phone no longer flashes when there is a message nor does the dial tone beep

Callie1 — Sun, 15 Oct 2023 14:37:20 GMT

Have the same issue since Bell moved my phone service from copper to Fiber , tech support tried for a day to correct the issue with no results, then they quietly went away

Re: Phone no longer flashes when there is a message nor does the dial tone beep

BellNick — Tue, 17 Oct 2023 14:37:50 GMT

Hi there @Biglou
Welcome to the Bell Community, and thank you for reaching out.
It sounds like your Call Answer message notification function has been turned off. To reactivate this feature follow the steps below:
Dial *98.
Enter your password.
Press 4,1,3.

Looking forward to hearing back how that goes.

Re: Phone no longer flashes when there is a message nor does the dial tone beep

Callie1 — Tue, 17 Oct 2023 14:47:45 GMT

Callie here, wish it was that simple , I have had two Bell online support people spend several hours trying to resolve the problem 🤔

Re: Phone no longer flashes when there is a message nor does the dial tone beep

BellNick — Tue, 17 Oct 2023 15:38:34 GMT

HI there @Callie1
Had you tried turning the function on as suggested? If so, did it make any changes or do you still not see the flash when a message is present?
Looking forward to hearing back.

Re: Call waiting is not working

Callie1 — Fri, 08 Nov 2024 23:13:13 GMT

Hello @BellNick tried turning on my indicator function , it was already on so I turned it off then on again , still no flashing light or stuttered dial tone

Re: Phone no longer flashes when there is a message nor does the dial tone beep

BellNick — Thu, 19 Oct 2023 15:49:37 GMT

Hi there @Callie1
Thank you for your post and welcome to the Community.
We'd like to take a closer look into this and have sent you a private message.
Please check your Messages within your profile avatar in the top right corner.
Unsure how to check or send a private message? See How to send a private message

Re: Phone no longer flashes when there is a message nor does the dial tone beep

Biglou — Fri, 08 Nov 2024 23:13:32 GMT

Your solution worked for me thanks @BellNick

Re: Phone no longer flashes when there is a message nor does the dial tone beep

BellNick — Thu, 19 Oct 2023 15:56:33 GMT

Hi @Biglou
Very glad to hear and thank you for updating us!

Re: Phone no longer flashes when there is a message nor does the dial tone beep

MRACA — Tue, 24 Oct 2023 07:28:03 GMT

Some of us also have the same issue. What was the solution?

Re: Phone no longer flashes when there is a message nor does the dial tone beep

Callie1 — Tue, 24 Oct 2023 15:04:09 GMT

Oops should have posted a big thank you to @BellNick here, he was able to look further into my issue and Bell found a problem on their end that was preventing my indicator from flashing , thanks again Nick 🙂

Re: Phone no longer flashes when there is a message nor does the dial tone beep

Biglou — Tue, 24 Oct 2023 15:20:09 GMT

My call answer notification function had somehow become turned off. Dial star 98, enter your password & reach settings by pressing 4,1,3 then turn it back on. It worked for my problem

Re: Phone no longer flashes when there is a message nor does the dial tone beep

BellPatricia — Wed, 25 Oct 2023 16:04:56 GMT

Hey there @MRACA,

Welcome to the Bell Community 🙂

We wanted to check in and see if the suggestion from @Biglou worked for you.

Keep us posted, we're happy to help if you're still having trouble.

- Patricia

Re: Phone no longer flashes when there is a message nor does the dial tone beep

cdmck — Thu, 02 May 2024 20:52:18 GMT

I had bell fibe installed several months ago. the message waiting has never worked.

I have done the suggested routine numerous times, all to no avail.

It is a tedious routine to have to go into the voice mailbox every time to see if there are any messages when your technology has the capability to have the dial tone beep when there are messages.

Can this be fixed?????

Re: Phone no longer flashes when there is a message nor does the dial tone beep

BellPatricia — Mon, 06 May 2024 19:54:19 GMT

Hey there @cdmck

Thanks for reaching out to the Bell Community 🙂

We want to take a closer look so we have sent you a private message in order to get more information. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

- Patricia

Re: Phone no longer flashes when there is a message nor does the dial tone beep

Coco-Laila — Thu, 07 Nov 2024 18:43:14 GMT

The problem is with Call Waiting, not Call Answer. Turned off Call Answer (*93) yet Call Waiting did not activate and the call was sent to Call answer.

Re: Phone no longer flashes when there is a message nor does the dial tone beep

BellPatricia — Fri, 08 Nov 2024 19:30:50 GMT

Hi there @Coco-Laila

Welcome to the Bell Community.

I would like to look into this for you and have reached out via private message. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

@BellPatricia

Call waiting - No Flash or Beep indicator

ThelmaLou — Mon, 30 Dec 2024 17:33:18 GMT

I have turned message waiting notifications on for my home phone, but there is no quick beep to indicate there is a message waiting

Re: Home phone message waiting

WelshTerrier — Sun, 29 Dec 2024 13:51:05 GMT

Good Day.

This feature may need to be reset by Bell Customer Service tech support.

Please have a look at the following suggestions before calling Bell tech support.

Are there any error messages on your modem?

The make & model of your Corded / Cordless phone with answering machine?

Check your phone’s user manual to see if there is an option to turn this feature on / off.
Have you tried unplugging all of your home phone devices from the power source?
Have you visited the phone manufacturer's support web page?
Have you looked at or tried to do any trouble shooting?
Have you used the Virtual repair tool? It can detect Internet, Fibe TV & Home phone issues. Please see the included web link below.
You should also contact Bell Customer Service Home phone tech support.

Bell Virtual repair tool

Home phone: troubleshooting tools, virtual repair tool and support (bell.ca)

To reach Bell, please call: 1 866 310-BELL (2355) or dial #611 from any Bell mobile device.

Call Answer on my Bell Home phone

Let us know if you require further assistance.

Take care.