topic Accessibility home phone - Captioning service in Home phone

Accessibility home phone - Captioning service

BillyT — Tue, 14 May 2024 15:09:56 GMT

I am hearing challenged, and have great difficulty understanding on the phone. Does Bell provide captioning service for hearing impaired people. I need a phone which displays incoming speech on an included screen, which are available thru Amazon. Apparently phone companies provide this service free of charge in the United States. I live in Hamilton, and we arms due to switch service to Bell in the fall off 2024. If the answer is yes, I will switch my service immediately.

I would appreciate a response asap, or provide another Bell contact to get this question answered. Thank you.

Re: Phone service

WelshTerrier — Sun, 05 May 2024 20:53:46 GMT

Welcome to the Bell Community Forum.

A very good question.

Please have a look at the following web link & see if there is anything within this site that may be of benefit & assistance to you.

Physical (mobility and dexterity) solutions | Accessibility Services | Bell Canada

Please let know if I can provide you with any further details & assistance.

Thank you for reaching out to the community forum. We are always here to help & answer any questions you might have.

Take care.

Re: Accessibility phone service

BellPatricia — Tue, 07 May 2024 16:25:33 GMT

Hey there @BillyT,

Welcome to the Bell Community, and thanks very much for your post.

We'd love an opportunity to pass along your feedback, and we have sent you a private message to discuss. Please check your Messages within your profile avatar in the top right corner.

Unsure how to check or send a private message? See How to send a private message

- Patricia

Captioning Service

BillyT — Fri, 20 Sep 2024 16:16:32 GMT

I desperately need captioning service. How do I get Bell to offer this for its customers.