topic New Bill in Home phone

Tracking current period usage of long distance

Toga — Fri, 30 Sep 2022 12:34:30 GMT

I have the Can & US 500 Minute Block of Time long distance feature. Is there any way to track the call usage of this feature between billing periods? I'd like to avoid exceeding the limit during any billing period.

Re: Tracking current period usage of long distance

Toga — Mon, 03 Oct 2022 11:59:21 GMT

As far as I can determine, the Bell site lists the calls made "during the billed period", not the calls made since the last bill was issued (i.e. the current billing period. I am looking for a way to track my calls made since the last billed period and before the next period. That way I will know how close I am to reaching the 500 minute package limit and be able to adjust my call lengths accordingly without exceeding the 500 minute cutoff.

Re: Tracking current period usage of long distance

Kiwi57 — Sun, 09 Oct 2022 17:47:07 GMT

It only gives me the choice of my cell phones to track usage ... not my home phone.

I can't seem to get any details regarding my home phone line ... even on the older months. I can look at the bills and the calls are there, however if I would like to see the current billing period it just says that there aren't any long distance calls.

Re: Tracking current period usage of long distance

BellNick — Tue, 11 Oct 2022 19:49:35 GMT

Hi there @Toga and @Kiwi57,

At this time; there is no way to track home phone long distance usage.

Home Phone Usage

Phones — Sat, 22 Apr 2023 23:13:07 GMT

A few days ago I made an international phone call and I would like to know what it cost. Do I have to wait for the bill at the end of the month or is there an itemized history for home phones?

New Bill

leechky — Sat, 11 Nov 2023 23:46:26 GMT

I am unable to print off a detailed bill even though it calls it one. 4 pages but nothing to indicate who we called and how long the call was for . How do I make that happen or do we now we have to keep track of who we called ourselves? Not impressed.

Why can’t I get up to date usage summary?

Tommy — Mon, 13 Nov 2023 19:53:39 GMT

Why can’t I get up to date usage summary?

Re: Tracking current period usage of long distance

MrMRB — Wed, 04 Feb 2026 17:48:44 GMT

Is Bell home phone connected to GiGaHub 2.0 considered a VoIP line? Home phone has been installed for one week but no calls have yet to be displayed in my Home Phone Services usage or displayed in my expanded bill usage info. So it seems I cannot see current in/out calls usage of this month until the next month bill! Is that correct?

Teck dept says contact billing & accounts and Billing & account says contact Tech dept.

Re: Tracking current period usage of long distance

WelshTerrier — Wed, 04 Feb 2026 20:21:53 GMT

Good Day & Welcome.

Thank you for posting your question.

Home phone, local call usage, is not tracked nor available on your monthly bill. Non billable usage is not tracked on your MyBell account.

Long distance usage is tracked by date, time, duration, etc. and is available for your viewing once your current Bell Home phone bill has been generated. Usage is maintained on MyBell for a period of 6 months. Long distance calls for the current billing period are not shown.

Take care.